Midas
Field Service Engineer
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Job title: Field Service Engineer
We're looking for an experienced Field Service Engineer to keep premium commercial coffee machines running smoothly across London. We have three roles available with the different patches being:
- North London and Hertfordshire
- Greater London
- East/North London and Essex
We're a family-run business with an entrepreneurial mindset and a genuine love of great coffee and great service. As we continue to expand, we're looking for a skilled engineer to join our growing team.
For more than 40 years and across two generations, we've built a reputation for outstanding service, making us one of the UK's go-to coffee suppliers for cafés, restaurants, pub groups, and workplaces.
We supply premium coffee and install, service, and maintain commercial coffee machines for customers across hospitality, offices, retail, and leisure. Partnering with leading equipment brands, we deliver dependable, high-quality solutions backed by ongoing support and we're investing in our engineering team to keep pace with our growth.
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You'll be the face of our organization on our customers' premises, delivering the kind of service that keeps them coming back. Day to day, you'll be:
- Installing and commissioning commercial coffee equipment
- Carrying out servicing, repairs, and maintenance on commercial coffee machines
- Conducting boiler inspections
- Identifying faults early and preventing future breakdowns
- Sourcing and fitting replacement parts, including handling warranty claims promptly
- Supporting our Service & Technical Manager as the department continues to grow
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What you'll bring:
- Hands-on experience as a field-based engineer working with commercial coffee or vending equipment
- Confidence working across a broad range of commercial machines
- Strong communication skills
- A real enthusiasm for coffee and coffee equipment
- A full UK driving licence
- PSSR training would be an advantage
What's in it for you
- Company van
- Company pension
- Comprehensive training
- Opportunities to earn overtime
- Employee Assistance Programme including financial and mental health support, plus staff discounts
- An extra day's holiday for your birthday (subject to length of service)
Hours
This is a full-time role, including weekend cover on a rotating 1-in-4 basis
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