Trust Systems Ltd
Field Service Engineer
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Field Service Engineer (Fitter/Installer)
Salary: Up to £30,000 + benefits + annual bonus (dependent on experience)
Location: Throughout the UK (Travel Required)
About Trust Systems
Trust Systems offer critical Digital, Network and Cloud solutions ensuring scalable infrastructure for their market leading clients. They pride themselves on high customer satisfaction and offer a client facing service desk to ensure a smooth running of these solutions. Since 2006, they have created hardware and software solutions, recently the cloud-based solutions have been developed to optimise client’s efficiency and capability to grow.
Trust Systems offer a collaborative working environment where you are encouraged to think outside of the box when resolving issues. You will be fully supported in your role and will have access to relevant courses to broaden your skills.
Job Description
We are currently seeking a Field Service Engineer to join our dynamic team – although technology focussed, the role would be suitable for someone with prior experience in shop fitting or general labouring with full training provided. In this role, you will be responsible for travelling throughout the UK to install enclosures and networking/Wi-Fi equipment for our clients. Additionally, there will be opportunities to carry out IT equipment replacements, decommissioning, and deploying equipment to meet customer requirements. This role is physically demanding and will involve significant time spent away from home due to travel requirements.
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The working pattern will predominantly be day shifts Monday-Friday but occasional evening, weekend and overnight work will be required.
Key Responsibilities
- Attend customer sites to install digital signage enclosures and equipment.
- Deploy and install IT equipment, including switches, access points, TVs, and computer equipment, at customer sites.
- Attend customer sites to complete PPM activity (equipment checklists & cleaning).
- Maintain stock inventory at your location – collect and return items to a designated location.
- Provide accurate weekly time and expense sheets.
- Complete detailed and accurate reports for each job attended.
- Liaise with the service desk and projects team to confirm work orders and resolve issues at customer sites.
- Demonstrate an understanding of Trust Systems ISO Certifications and the obligations within this role.
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Key Skills, Experience, Qualifications
- Previous experience in shop fitting, IT, or data cabling would be advantageous but not essential. Full training will be provided.
- Existing IPAF, CSCS, ECS cards would be advantageous but not essential.
- Physically fit and able to perform tasks that involve extensive manual handling, use of ladders, and power tools.
- Hold a full UK driving license, as extensive travel throughout the UK and occasionally overseas is required.
The Successful Applicant
- You must also have first class skills in written and spoken English with excellent grammar, along with an organised approach and an ability to prioritise.
- Due to the nature of our client, you will need to pass a background check to BPSS Standard – applicants that do not meet this requirement cannot be progressed.
Benefits
- Additional leave
- Company car
- Company events
- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay
Driving Licence (required)
Willingness to travel: 100%
Work Location: On the road
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