Clarke Energy
Field Service Engineer
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Job Title: Field Service Engineer – Anglia West
Location: Anglia West, with occasional UK travel
Are you a skilled engineer looking for a role where your expertise truly makes a difference?
Join Clarke Energy as a Field Service Engineer and take responsibility for ensuring the reliability and performance of our gas engines and associated plant equipment.
About the Role
Your role is to keep our gas engines and systems operating at their best through expert maintenance, fault diagnosis, and timely repairs. You’ll deliver scheduled servicing to the highest standards, minimizing downtime and providing cost-effective solutions for our customers.
Key Responsibilities
Maintenance & Troubleshooting
- Carry out planned maintenance to maximise equipment reliability and avoid unnecessary part replacements.
- Respond promptly to out-of-hours callouts, diagnosing and resolving faults efficiently to restore operations.
- Collect and dispatch oil samples in line with agreed procedures.
- Order correct parts and return unused items to reduce waste.
- Maintain accurate van stock and report shortages to the Area Manager.
Customer & Team Support
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- Build strong relationships with customers through professional and responsive service.
- Communicate effectively with the Area Manager, customers, and subcontractors to ensure smooth site operations.
- Complete detailed service reports promptly and to agreed quality standards.
Tools & Equipment
- Keep company tools and equipment in excellent condition, ensuring cleanliness and calibration.
- Maintain high standards of site presentation and cleanliness.
Supervision & Training
- Support the Area Manager by mentoring apprentices and new team members.
Health, Safety & Environment
- Comply with all health, safety, and environmental regulations at all times.
What We’re Looking For
Technical Skills
- Strong engineering background with knowledge of gas engines and related systems.
- Electrical and mechanical expertise.
- Gas Safe registered.
- Confident IT skills for reporting and documentation.
- Ability to coach and mentor others.
Personal Attributes
- Professional, reliable, and trustworthy.
- Flexible and adaptable to changing priorities.
- Customer-focused with excellent communication skills.
- Organised and proactive in managing workload.
- Resilient under pressure and committed to continuous improvement.
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Qualifications & Experience
Essential
- Minimum 5 years’ experience as a service engineer.
- NVQ Level 3 or City & Guilds in Electrical or Mechanical Engineering.
- Apprentice-trained engineer.
- Gas Safe registration.
- Full UK driving licence.
- Willingness to travel extensively, work unsociable hours, and stay away when required.
Desirable
- Previous experience with gas engines.
What’s in it for you?
- Competitive hourly rate + overtime at 1.5x basic rate.
- Paid travel time (up to 30 mins each way daily).
- On-call rota with call-out fee.
- 25 days holiday + 8 Bank Holidays.
- Option to buy or sell up to 5 additional holiday days.
- 7% company pension contribution.
- Company van provided.
- Comprehensive training programme on Jenbacher engines and systems at our Liverpool Training Centre.
If you’re a skilled and motivated engineer looking for a challenging and rewarding role, we’d love to hear from you.
Join Clarke Energy and help us deliver exceptional service to our customers.
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