Vix Technology & Kuba
Field Service Engineer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Make The Connection.
Vix Technology, a global leader in automatic fare collection, transit information, and transit analytics solutions, is seeking a highly skilled and experienced Field Engineer. With a presence in over 200 city and regional transport authorities worldwide, Vix has been at the forefront of transforming fare collection for more than 35 years. At Vix, we are committed to solving problems and delivering innovative solutions that are revolutionizing the world of public transit.
At Vix, we are a worldwide organisation that values the unique strengths derived from individual diversity within our community. We encourage you to share your personal perspective, cultural background, and unique experiences with us – we look forward to your application!
Role Overview
We're on the hunt for an engaged and motivated Field Service Engineer to support, maintain and improve products and ancillary equipment. Your day will include corrective and preventative maintenance. Your primary objective will be to satisfy customer requirements and ensure customer /company SLA and KPI targets and contractual obligations are fully achieved.
Responsibilities
- Identify system faults through electrical testing procedures and with Vix software monitoring tools
- Rectify system, on-street hardware and on-vehicle hardware faults within SLAs
- Correspondence with customer on maintenance and fault issues
- Maintain and drive to improve KPI performance
- Installation and commissioning of on-vehicle and on-street equipment
- Maintain and update documentation accurately
- Liaise with local team and with Configuration Engineers
- Ensure compliance of planned maintenance programme
- Attend periodic progress meetings alongside other Vix staff
- Ensure customer satisfaction
- Comply with Health and Safety Standards
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
We regret that this position is only available for UK citizens/Residents with indefinite leave to remain in the UK, with current full time work rights for the United Kingdom, currently residing in the UK. This position is based in Belfast.
Ideal Candidate Profile
Essential Skills & Experience:
- NVQ or similar in electrical engineering Or Level 3 NVQ or similar in Light or Heavy Vehicle Maintenance & Repair
- Ability to work independently to deliver and maintain high standards when unsupervised
- Good organisational and time management skills
- Customer Awareness, ability to demonstrate professionalism and effectively interact with customers, delivering excellent and consistent service
- Proven experience as a field-based engineer, time-served electrical engineer or a time-served vehicle technician with a demonstrable track record of fault diagnosis of vehicle electrical/electronic systems
- Working in a pressurised environment, meeting tight deadlines
- Good customer relationship skills
Desirable:
- Level 4 Diploma (or similar) in Vehicle Diagnostics
- Working on Real Time Information systems
- Experience of GPRS communications
- Working with IT systems with knowledge of applications and basic networking
- Proven experience in a similar environment
- Knowledge of Quality Systems and procedures
- Proven electrical knowledge to diagnose faults
- Ability to identify best engineering working practices
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
Besides the opportunity to work for a global company that is customer and people focused, we offer:
- A focus on learning and development
- A great team of like-minded professionals
- Private Healthcare
- Income Protection Scheme
- Pension
- Group Life Assurance
- Cycle to Work Scheme
- Electric Car Benefit Scheme
- Employee Assistance Programme
- Eyecare and Spectacle Vouchers
Application
Sounds good? Then apply now. Get on board today!
Add your resume and anything else to showcase why you would be a great addition to our team. We regret that this position is only available for UK&I citizens/Residents with indefinite leave to remain in the UK&I, with current full time work rights for the United Kingdom, currently residing in the UK.
No recruitment agencies, please! We won’t accept any introductions.
Equal Opportunity Employer
Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills