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Field Service Engineer
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Field Service Engineer
As a Field Service Engineer you'll be the face of the business, providing first-class aftersales support to customers and helping keep some of the UK's most advanced buses operating safely and efficiently. You'll build lasting customer relationships, solve technical challenges and play a key role in delivering the outstanding service we are known for.
Basic Salary
Up to £40,000
Benefits
- Company van (insured, taxed, and fuel covered)
- Paid from the moment you leave home
- Enhanced overtime rates (1.3x, 1.5x, 2x)
- Professional development including EV and Hydrogen training
- IT and diagnostic equipment provided
- Life insurance
- Medicash health scheme
- Discounts with major retailers
Location
Covering all of Scotland
Job Description
Field Service Engineer: Commercial Vehicle, Transportation
One day you could be diagnosing an electrical fault, the next carrying out a warranty repair, supporting a busy workshop or helping a customer get vehicles back into service.
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Your Responsibilities Will Include
- Diagnosing mechanical and electrical faults using industry diagnostic equipment and technical manuals
- Providing technical support directly to customers on-site
- Completing warranty and campaign repairs to the highest standard
- Identifying root causes and feeding valuable technical information back to the engineering team
- Estimating repairs and supporting the Parts and Service team
- Promoting service solutions and genuine parts where appropriate
- Working closely with Regional Service Managers and customer workshops
- Travelling between customer sites and occasionally attending factory training or supporting other locations when required
Person Specification
Field Service Engineer: Commercial Vehicle, Transportation
We're looking for someone who enjoys getting hands-on, takes pride in their work and genuinely enjoys helping customers.
You'll Ideally Have
- NVQ Level 3 / City and Guilds in Heavy Vehicle or PSV Engineering (or equivalent)
- Proven experience in a heavy vehicle/PSV environment, dealership, or fleet operation
- Strong mechanical and electrical fault-finding skills
- Experience using diagnostic equipment
- A willingness to travel and occasionally stay away from home when required
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The Company
Year after year, since 1946, we have contributed a tremendous amount of technology and innovative products to help grow and improve the global transportation industry. Our goal is to leave a legacy that will inspire the next generation to move towards a better, sustainable tomorrow.
Interested?
Please click apply. You will receive an acknowledgement of your application.
Wallace Hind Selection, alongside our client, embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.
Please Note: Wallace Hind Selection have been chosen as the recruitment partner of our client.
REF: AM18593, Wallace Hind Selection
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