Motionatics Ltd
Field Service Engineer – Drives and Motors
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Overview: We are looking to recruit a Field Service Engineer to service, install, commission, and test Variable Speed Drives (VSDs), Motors, Soft Starters, and associated low voltage electrical equipment on our customer sites. The position is home-based with on-site work around the UK. There will also be a requirement for overseas travel along with time in the office. Response to breakdown callouts is required from our Engineers on a rota basis. The successful candidate will be expected to have a flexible attitude to out-of-hours working. Throughout all aspects of the role, there will be a strong focus on the quality of service provided to our customers.
Tasks:
- Responsible for servicing, maintaining, commissioning, installing, start-up, and providing technical support for variable speed drive technology and associated products.
- Able to remain calm under pressure and provide a consistent approach whilst working under own initiative, with minimal supervision and provide our customers with the highest levels of service possible ensuring that the quality of service provided for each customer meets or exceeds their expectations.
- Partake in a 24/7 “Standby” Rota ensuring round the clock cover to key contract customers.
- Continuously seek to add value to the services provided and achieve first-time fixes, leading to reduced breakdown times, lower costs to customer, reduction in invoice queries, thus gaining customer satisfaction and retention whilst helping to achieve market leadership.
- Have a commercial awareness and an ability to recognise, promote, and pursue new opportunities for sales, contracts, retrofits.
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Experience & Qualifications: We are looking for a suitably qualified technical person:
- Holding NVQ, HNC, City & Guilds, or degree in electrical, electronic, or mechanical engineering.
- Applicants should have at least two years of relevant experience of fault finding, commissioning, and maintenance of drive train applications (drives & motors) within an industrial environment.
- PC literacy, essential: Various Windows OS, MS Office. Other software packages are used for business purposes and training will be provided as appropriate.
- Applicants should be able to demonstrate relevant experience in a similar or appropriate role along with basic programming or PLC knowledge, experience in fault finding, commissioning, and maintenance of VSD products is preferable.
- Determined, enthusiastic, and a self-motivated, organized individual who has the ability to travel frequently along with excellent communication, relationship building, and customer care skills.
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Additional Information:
- A competitive benefits package is on offer.
- Generous call out and standby rates are paid in addition to the salary package offered.
- All applicants must hold a valid driving license.
- A company vehicle will be provided.
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