Bizerba
Field Service Engineer - Food Pro (East Midlands) (m/f/d)
Milton Keynes
Posted about 16 hours ago
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For our location in Milton Keynes, we are looking for a
Field Service Engineer - Food Pro (East Midlands) (m/f/d)
Reference code: 21094
Your tasks
- Service and install a wide range of Food Production equipment, primarily Slicers, Mincers, and associated Software to packaging equipment.
- Some Retail Scale service and repair.
- Investigating technical issues such as electrical/mechanical breakdowns & network related issues.
- Provide customer training on equipment.
- To manage & maintain effective stock levels of parts needed to carry out repairs.
- Project a professional image of the department and company to both internal and external customers. Uniform provided.
- Maintain company vehicle in a clean and organized fashion ensuring all maintenance requirements are met in accordance with the policy for company vehicle drivers.
- Maintain a library of backups for customers.
- Maintain in good order all company tools, such as Hand tools, ladders, Laptops, etc.
- Attend all Training courses required & ensure that all H & S training is up to date & completed.
- Adhere to policies and procedures relating to Health and Safety and Quality Management.
- Maintain Calibrated weighs & ensure they are compliant.
- When calibrating/verifying equipment, all legal standards are met & work carried out to the highest standard.
- Obtain all qualifications Bizerba deem relevant for engineer to carry out day-to-day duties.
- When required, write detailed reports on incidents/calls to assist the Line manager.
- Participate in out-of-hours works when required.
- Ensure all administrative tasks are carried out in time & to standards expected.
- Have a full & legally Valid UK driving license.
- Hold a valid Safety Passport/ECS or equivalent – relevant details will be provided.
- Work to company KPI’s & SLA’s.
- Where necessary, have overnight stays for training or to complete tasks as requested.
- Participate in rollout and refit activities as requested to fulfil business requirements.
- Attend head office as required in conjunction with business needs.
- AD-Hoc duties as per the request of your line manager or senior management.
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Your profile
Planning and Organizing
- Working with the Service Desk organises personal time and resources to meet both deadlines and objectives.
- Able to accept multiple objectives and prioritise accordingly.
- Can take a planned approach whilst being able to incorporate changes.
- Monitors own progress effectively.
- Responds proactively to short term a business needs which may impact on normal role performance.
- Shows particular attention to detail.
- Willingness to work out of standard hours working to meet the needs of the customer.
- Willing to undertake UK travel.
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Drive for Results
- Works hard to achieve set targets.
- Works hard on a personal level to overcome difficulty in achieving results.
- Keen to improve skills, learn from mistakes, and accept constructive feedback.
Team worker
- Works hard to sustain team performance by encouraging others.
- Actively shares knowledge with the team.
- Builds trust through contact, helpfulness, and consistency of behavior.
- Adheres to company processes, procedures, and accuracy of administration to achieve results for the team.
- Takes personal responsibility for activity that will benefit the team.
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