Fortive
Field Service Engineer – North West England
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Field Service Engineer
Location: Ideally located in the North of England Industry: Healthcare & Medical Equipment
About the Role
At Advanced Sterilization Products (ASP), we safeguard patients and healthcare professionals worldwide by delivering advanced medical systems. We’re seeking an experienced Field Service Engineer to provide expert technical support, ensuring seamless functionality of our medical sterilization solutions while fostering strong relationships with customers.
Your work will make a tangible impact by enhancing patient safety through reliable sterile environments in hospitals and clinics. Here at ASP, your expertise will directly support healthcare outcomes.
Key Responsibilities
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Technical Maintenance & Installations
- Perform routine maintenance, repairs, and validations of hospital sterilization systems
- Conduct installations and verify compliance with regulatory standards, ensuring precision and reliability
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Troubleshooting & Issue Resolution
- Diagnose and resolve complex technical issues, including hardware malfunctions and network/connectivity problems (e.g., IP, interfaces)
- Proactively monitor system performance to prevent disruptions
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Customer Engagement & Territory Management
- Build and maintain strong relationships with hospital clients, acting as a trusted advisor on all things ASP sterilization
- Oversee your assigned service territory, ensuring system uptime and customer satisfaction
- Document service visits, troubleshooting steps, and corrective actions
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- Technical Integration Support
- Assist in integrating sterilization equipment within hospital IT environments
- Ensure compatibility with existing networks and data systems
Required Qualifications & Experience
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Technical Background (Essential)
- 3+ years’ experience in field service or technical engineering (ideally in healthcare or medical equipment)
- Proven expertise in system troubleshooting, diagnostics, and problem-solving
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Specialised Skills
- Experience working with low-temperature hydrogen peroxide sterilization systems (highly desirable)
- Strong understanding of networking (IP, connectivity protocols, interfaces)
- Hands-on knowledge of sanitisation/sterilisation technology (STERRAD/low-temperature systems preferred)
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Soft Skills
- Self-motivated, able to work independently with minimal supervision
- Customer-focused mindset with a consultative selling approach
- Exceptional communication skills to report churn and collaborate across departments
Why Join Us?
At Advanced Sterilization Products, your work goes further than a single repair—it creates safer hospitals. Here’s what we offer:
✦ Cutting-edge Healthcare Technology Push boundaries with equipment used in hospitals around the globe.
✦ High Autonomy & Impact Own your projects, drive solutions, and make decisions that affect patient safety.
✦ Meaningful Contribution Every day, you’re directly reducing the risk of hospital-acquired infections, a critical global health issue.
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✦ Growth at Fortive ASP is part of Fortive Corporation, an industry leader combining innovation with startup agility. You’ll be supported by a collaborative, fast-moving culture that values both expertise and ambition: — Education, upskilling, and leadership development opportunities — A close-knit, diverse team where creativity and problem-solving are celebrated — Alignment with the Fortive Business System (FBS), providing the tools and frameworks to excel
About Advanced Sterilization Products (ASP)
ASP is a global leader in disinfection and sterilisation, pioneering low-temperature hydrogen peroxide technology. Our mission? To protect patients from life-threatening infections at critical moments.
Our innovative solutions—including the STERRAD system for instrument sterilisation and EVOTECH/ENDOCLENS for reprocessing endoscopes—are relied upon by healthcare facilities worldwide to minimise hospital-acquired infections (HAIs), a major global cause of morbidity and mortality.
📌 Equality & Inclusion: At Fortive Corporation, we’re proud to be an equal opportunity employer. We warmly encourage applications from all qualified individuals, regardless of race, colour, religion, sex, age, ability, veteran status, sexual orientation, gender identity, or any characteristic protected under law.
For applicants with disabilities who require reasonable accommodations during the application/pasture processes, please contact us via applyassistance@fortive.com. Let’s find a way to support inclusion at ASP.
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