Serendipity Consulting
Field Service Engineer
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Job Summary
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity? Find out below.
This is an exciting opportunity to join a global market leader in the manufacture of professional coffee machines as a Field Service Engineer. With fantastic training and career opportunities.
Covering the LEAMINGTON SPA and OXFORD areas (Along the M40 areas).
Experience Required
- Proven experience as a Field Service Engineer or similar role is advantageous.
- Must have previous electrical and mechanical experience.
- Candidates must be able to demonstrate strong electrical skills and mechanical skills.
Due to ongoing expansion and growth plans, they are looking to expand their Field Service Engineering team within and around the SOUTH BIRMINGHAM - OXFORD areas (Along the M40).
Duties
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- Install and set up coffee equipment on customers' premises making the appropriate electrical, water, and drain connections in a professional manner and in compliance with any relevant legislation and company procedures.
- Conduct the demonstration of the equipment at staff training sessions, covering safe use of the machine, preparation of beverages, and cleaning procedures.
- Attend customers' sites to carry out routine servicing on equipment in line with established company procedures.
- Attend customers' sites to carry out mechanical and/or electrical repairs to faulty or failed equipment. When permanent repairs are not possible due to fault or non-availability of correct spares, report the situation and thereby seek guidance. Whenever possible, the engineer must endeavour to repair failed equipment to ensure continued trading for the customer.
- Assist customers' Insurance Company surveyors in carrying out Pressure Boiler Inspections in line with Pressure Systems Regulations (PSSR 2000).
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Benefits
- Excellent salary and career progression – Investing in training and development to help employees reach their full potential.
- Door to door pay.
- 30 days paid holiday per annum.
- Company pension.
- Work from home.
- Overtime payments for weekday and weekend work.
- Working 1 in 4 weekends.
- Full product training.
- Company van (available for private use).
- Plus specialist tools and full company uniform.
Work Location: Remote
This position offers an exciting opportunity for professionals looking to advance their careers in a supportive environment. If you are passionate about engineering and customer service, we encourage you to apply.
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