RoboMercato
Field Service Engineer (Robotics)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Field Service Engineer (Robotics) – Graduate / Early Career Welcome
RoboMercato Ltd.
www.robomercato.com
LinkedIn
About the Role
We are an exciting robotics channel ecosystem startup, looking for a practical, curious and hands-on Field Service Engineer to support the deployment, maintenance and troubleshooting of commercial robots across customer sites in the UK. Initially, the role will focus on cleaning robots and service delivery robots, with opportunities to expand into other robotic solutions as RoboMercato grows (e.g. quadruped, humanoid, etc).
No previous robotics experience is required. We welcome fresh graduates and early-career candidates who are excited by robotics, enjoy solving practical problems and are keen to learn. We will help you build your knowledge from the ground up, starting with commercially deployed service robots in real customer environments.
Working Arrangement
This role will initially be part-time and flexible rather than based on fixed weekly hours. Support will mainly be required around customer deployments, demonstrations, servicing, maintenance and other field activities, so availability will need to flex with customer and project requirements.
The role may suit a recent graduate, postgraduate student or early-career candidate who wants to gain hands-on robotics experience alongside other commitments. As RoboMercato's deployment activity grows, there may be scope for the role and level of involvement to expand.
Reward / compensation: to be discussed, based on the candidate's experience, availability and the agreed engagement model.
Key Responsibilities
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Support the installation, commissioning and configuration of robots at customer sites.
- Learn to perform preventive maintenance, routine servicing and basic repairs.
- Diagnose and resolve hardware, software, connectivity and networking issues, with manufacturer support where required.
- Train customers on robot operation, daily maintenance and best practices.
- Support product demonstrations, pilot projects and customer trials.
- Work directly with robot manufacturers to troubleshoot issues, escalate technical cases and implement solutions.
- Produce clear service reports and maintain accurate maintenance records.
- Capture customer and field feedback to help improve products, deployment processes and RoboMercato's service capability.
What We Are Looking For
- A strong interest in robotics, automation and emerging technology - enthusiasm and willingness to learn matter more than prior robotics experience.
- A practical problem-solving mindset and confidence working with physical equipment.
- Basic understanding of electrical, mechanical, IT or networking concepts, gained through study, projects, hobbies or work experience.
- Comfort learning new hardware and software tools and troubleshooting issues methodically.
- Good communication skills and confidence working directly with customers.
- Self-motivated, reliable and comfortable working independently when required.
- Willingness to travel across the UK to customer sites.
- Full UK driving licence, or a clear plan to obtain one in the near term.
Desirable – But Not Essential
- Degree, apprenticeship or technical qualification in engineering, robotics, mechatronics, electronics, computer science or a related discipline.
- Experience from university projects, maker activities, robotics clubs, electronics, Raspberry Pi / Arduino, mechanical work or similar hands-on projects.
- Familiarity with Linux, Android, Wi-Fi configuration, IoT devices or basic networking.
- Any exposure to commercial cleaning robots, service delivery robots, AMRs, AGVs or automation equipment.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What You Will Gain
- Hands-on experience with real commercial robots deployed in live customer environments — not just lab or classroom projects.
- Practical training across robot commissioning, troubleshooting, maintenance, networking and customer deployment.
- Direct exposure to multiple international robot manufacturers and different technology platforms, rather than being limited to one brand.
- Experience across the full robot deployment lifecycle: demonstrations, pilots, installation, customer training, maintenance and after-sales support.
- A strong foundation in service robotics, with the opportunity to expand into other robot categories as RoboMercato's portfolio grows.
- Commercial and customer-facing experience alongside technical skills — useful for future careers in robotics engineering, field service, solutions engineering, technical sales or product roles.
- The opportunity to grow with an early-stage robotics business and take on increasing responsibility as our UK deployment and service network expands.
Personal Attributes
- Curious about how robots work and eager to learn.
- Hands-on problem solver with a practical mindset.
- Comfortable asking questions and learning quickly.
- Professional, reliable and customer-focused.
- Adaptable and excited by working in a fast-moving startup environment.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location