Anton Paar Ltd - Field Service Engineer

Anton Paar Ltd, a leader in laboratory instrumentation and services, is seeking a Field Service Engineer to join our successful and highly motivated team. Based in the area between Edinburgh, Glasgow and Stirling, you will support customers across Scotland and the North of England, delivering expert maintenance, calibration, and repair services across a broad portfolio of advanced analytical technologies.

This is a varied and dynamic role working across multiple industries and applications. Full technical training will be provided to ensure your success.

Responsibilities:

• Plan and perform preventative maintenance and calibration activities in line with Anton Paar Corporate Service Standards, completing all required documentation accurately.
• Diagnose and execute instrument repairs at customer sites (or in-house where required), providing detailed service reports.
• Deliver remote technical support via telephone and online channels to customers and colleagues.
• Collaborate flexibly with the wider service team to support large, multi-instrument contracts, including travel and occasional overnight stays.
• Maintain car stock to KPI standards, ensuring efficient replenishment and maximising first-time fix rates.
• Keep all tooling and test equipment in full working and calibrated condition.
• Identify and generate sales leads for instruments and service opportunities during service visits.
• Accurately record service activities, communications, and parts usage within the CRM system.