Shape Technologies Group
Field Service Engineer UK
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Flow Europe GmbH is a wholly owned subsidiary of Flow International Corporation, Kent/Seattle (USA) and has subsidiaries in France, Great Britain, Italy, Spain, the Czech Republic, and Dubai.
As an internationally active company with almost 50 years of experience and over 15,000 installed systems, Flow is the world market leader in the development, construction, and sale of ultrahigh-pressure pumps and complete waterjet and abrasive jet cutting systems for processing a wide variety of materials.
For the next possible date we are looking for a Field Service Engineer for the UK:
Major Duties and Responsibilities:
- Troubleshoot, save and report failures in the field
- Give maximum technical support to customers to minimize downtimes
- Perform installations independently until final acceptance
- Create a professional picture of Flow technical service in the field
- Give customer start-up training and provide safety training for CE-compliancy
- Install waterjet cutting machines mainly in the UK and all over European countries if required
- Troubleshoot waterjet machines and components on the telephone and on-site
- Provide technical information to customers during installation, training, and service visits
- Willingness to mainly travel during the week and change working places by short notice
- Work overtime as necessary, sometimes including weekends
- Stay on site until the problems are solved and job is finished
- Customer-oriented decision with a minimum of supervision
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Specific knowledge, skills, and abilities:
- Deep knowledge in the mechanical, electrical, and hydraulic diagnostics
- Professional usage of modern diagnostic tools
- Familiar to use Windows/Office
- Good organizational skills
- Good written and oral communication skills
- Customer-oriented positive attitude
- Flexible in the location of work, willing to travel
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Qualification/Experience and/or Training:
- Mechanical or electrical engineer, mechatronics engineer, technician, electrician, or other qualified job related to manufacturing and technical services within the tooling industry
- At least 3 years of work experience with machine tools assembly and startup trainings in the area of motion control systems
- Drivers license
- Fluent in English (written and verbal), any other European language is a big plus
Interested? Please apply.
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