Haier Europe
Field Service Engineer
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Field Service Engineer
£42,337 - £47,020 (inclusive of London Allowance)
Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
About the Role
As a Field Service Engineer, you’ll be visiting customers in their homes across Harrow, Uxbridge and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
Key Responsibilities
- Visiting customers in their homes
- Fixing appliance issues
- Managing your time and updating progress
- Keeping track of stock levels
Requirements
- Full, valid driving licence
- Bonus incentives for upselling products
- Organised, strong communication skills, and dedication to customer service
- Experience as a White Goods Engineer is ideal, but self-motivation and strong technical and customer service skills are essential
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Training
Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
Benefits
- Starting salary: £35,124 per annum if no White Goods/ Domestic Appliance experience
- Opportunity to earn £39,807 once fully trained and meeting minimum requirements
- £39,807 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience
- London allowance of up to £7,213 per annum
- Bonus potential of up to £2,500 per annum
- Enhanced rate over time
- Up to 6% pension contribution
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out
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Physical Requirements
- Ability to lift and manoeuvre heavy objects
- Work in restricted spaces
- Regularly engage hand dexterity and colour vision
- Must be able to distinguish between live, neutral and earth wires
Diversity and Inclusion
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of all colleagues supports a culture of learning and attracts world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria. We reserve the right to close this role prior to the advertised closing date should a suitable applicant be found.
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