Dawsongroup
Field Service Engineer
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About This Role
As a Field Service Engineer, you’ll play an important role in keeping forklift trucks safe, reliable and ready for use. Based from Garforth, you’ll service, diagnose and repair equipment at designated customer sites and Dawsongroup Material Handling locations, working independently with minimal supervision.
- Diagnose, repair and service forklift trucks in a safe, efficient and economical manner, using your technical knowledge and practical skills.
- Work across diesel, LPG, hydraulic and electronic systems to identify faults and carry out repairs.
- Complete company service and maintenance reports, recording the repairs carried out, parts used and time taken.
- Examine forklift trucks and report on their condition, both verbally and in writing.
- Maintain good communication with designated customers, representing the company professionally and acting in its best interests.
- Keep your company service van, tools and equipment clean and tidy, and report defective tools or equipment to the Field Service Team Leader North immediately.
About You
You’re a fully skilled engineer with essential mechanical knowledge of material handling equipment and the confidence to work independently. You take pride in doing a careful, high-quality job, communicate clearly and understand the importance of following safe working practices at customer locations.
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- Hold a full, valid UK driving licence.
- Have mechanical knowledge and experience relevant to material handling equipment.
- Be able to work on diesel, LPG, hydraulic and electronic systems.
- Bring excellent written and verbal communication skills, enabling you to complete reports and communicate effectively with customers and colleagues.
- Be organised and responsible in maintaining your tools, equipment and service van.
- Understand the importance of working within your authority, including obtaining approval before carrying out additional work and only ordering parts directly related to allocated jobs.
If you don’t meet every requirement but have relevant transferable engineering experience, we encourage you to apply and tell us what you could bring to the role.
About Us
Dawsongroup was first established in 1935, with more than 50 years of experience in asset rental. Our people help customers keep essential equipment operating, through practical expertise, dependable service and a commitment to doing things safely.
- Join Dawsongroup Material Handling, supporting forklift trucks at customer sites and company locations.
- Build relationships with designated customers while representing the company professionally.
- Work in an environment where health and safety and customer service are important parts of the role.
- Be prepared to support physical warehouse or factory tasks when required, including stock checks, lorry unloading, stock movements and demonstrations.
- Respect company confidentiality and share customer information only as directed by your Field Service Team Leader.
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Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
About Your Future
You’ll have the opportunity to use your engineering skills in a practical, customer-facing role while continuing to develop your knowledge and experience. We offer a range of benefits and opportunities designed to support our people and their future with Dawsongroup.
- Access funded training and internal progression opportunities across the UK and internationally.
- Benefit from 2x Life Assurance and long-term incentives.
- Access wellbeing and mental health support.
- Make use of our cycle to work scheme and seasonal gifts.
- 24 days standard leave allowance + plus Birthday + plus Bank Holidays + up to 10 days extra (time served and purchase scheme)
Our people are our greatest asset. If you’re ready to put your engineering skills to work and become part of Dawsongroup, we’d welcome your application.
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