Group CBS
Field Service Expansion Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Category
Outside Sales
Job Location
Remote (Worldwide)
Additional Locations
Denton, TX, US
Position Type
Full-Time/Regular
Job Title: Field Service Expansion Manager
Department: Expansion & Greenfield Operations
Reports To: VP Greenfield Opportunities / Greenfield Program Manager
FLSA Status: Salaried, Exempt, Full-Time
Location: Remote Work Available
Job Summary
The Field Service Expansion Manager will play a key role in Group CBS’s Greenfield growth strategy by leading, and developing new regional field service operations in markets where Group CBS currently does not have a footprint. This role combines technical leadership with business development responsibilities.
The successful candidate will leverage existing customer relationships and a personal book of business to establish and expand operations. They will be responsible for generating sales, executing projects from cradle to grave, and building a sustainable customer base. Acting as both technical lead and business developer, the Expansion Manager will ensure profitable growth, operational excellence, and high levels of customer satisfaction.
Essential Duties And Responsibilities
Greenfield Development
- Establish and grow new service territories where Group CBS does not have a current presence.
- Leverage existing customer relationships and personal book of business to seed and expand operations.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Sales & Business Development
- Identify, develop, and close sales opportunities with both existing and new customers.
- Develop and implement regional sales strategies that align with company goals.
- Build strong, long-term relationships with key accounts by understanding their needs, strategies, and decision-making processes.
- Represent the company at trade shows, conferences, and industry events to expand market presence.
Project & Service Execution
- Oversee execution of projects from quotation through completion, including scope development, scheduling, resource allocation, and customer communication.
- Serve as technical lead for field service projects, providing expertise and guidance to technicians.
- Ensure timely delivery, quality workmanship, and adherence to safety and compliance standards.
Leadership & Team Building
- Recruit, train, and lead local field service teams as regional operations grow.
- Mentor and coach technicians to deliver exceptional customer service and technical performance.
- Promote a culture of safety, quality, and continuous improvement.
Financial & Operational Oversight
- Work with supervisor development of budgets, forecasts, and performance targets for the region.
- Monitor key performance indicators (KPIs) including but not limited to sales growth, project profitability, and customer satisfaction.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
METRICS
- Regional sales growth and profitability
- Successful establishment of new Greenfield operations
- Customer retention and satisfaction ratings
- On-time, on-budget project execution
- Technician recruitment, retention, and performance
Supervisory Responsibilities
- Directly responsible for leading and developing new regional teams as operations expand.
Qualifications
- Proven track record of successfully establishing or expanding regional service operations.
- Demonstrated ability to bring an existing book of business and grow new customer relationships.
- Strong technical knowledge of power systems, electrical testing, or related services.
- Sales and business development skills with ability to identify and close opportunities.
- Strong organizational and project management skills; ability to manage projects from cradle to grave.
- Excellent oral and written communication skills with strong customer service orientation.
- Proficiency with Microsoft Office Suite; Salesforce and Oracle Netsuite experience preferred.
Education & Experience
- Bachelor’s degree in Engineering, Business, or a related field preferred.
- Minimum 5 years of combined experience in field service management, business development, or technical sales.
- Previous supervisory or leadership experience strongly preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
- NETA
- NICET
- PEARL
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location