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BULLIT MANAGEMENT SERVICES LIMITED

Field Service IT Support - Citizen

Derby
Posted about 22 hours ago
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Field Service IT Support

Workstation Services

  • Desktop, Monitors, Printers, and laptop
  • Breakfix
  • Desktop/Laptop Hardware related troubleshooting
    • Create, test, and develop current Workstation images
  • Prepare and configure new laptops/workstations specifications as assigned
  • End User Computing (EUC) Device Refresh as part of BAU (any bulk refresh will be treated as separate project activity)

Responsibilities

  • Works closely with vendors and managed services to maintain systems and services, manage change, and deploy new systems and services
  • Provide onsite PC repair, virus- and spyware-remediation, maintenance/rejuvenation, data-recovery, networking, and upgrades
  • Windows upgradations through SCCM agent
  • OS and application installation: Windows migrations and deployment of customized images using SCCM
  • Troubleshoot for Windows and have good working knowledge of Office products; provide printer/fax support
  • Knowledge of server and network communications equipment, protocols (i.e., DNS and TCPIP), transmission media, security, and network management practices
  • Analyzed and diagnosed DNS/DHCP/VPN and other networking issues
  • End user issues related to network, IP config, windows troubleshooting
  • Actively worked with hardware and software vendors to resolve client issues in a timely manner
  • Active Directory, folder access, and Group Policy administration, hardware configuration. User Support for VPN, MS Office, applications
  • Installation of printers, Configuring conference room facilities
  • IP Phone installation, troubleshooting
  • O365 configuration, troubleshooting
  • Other aspects related to End user computing

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

Start with a chat, not a search bar

Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

P

Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Deskside Support

  • Spares management
  • Installs, moves, adds, changes of hardware and software packages (IMAC); Hardware life cycle management
  • Security compliance
  • Populate Knowledge Management system with resolutions and workarounds
  • Act as an escalation resource to the Help Desk, Site Administrators, and Network Operations Center to assist with issues affecting endpoints
  • Enterprise Mobility Management administration - enrollment and management of mobile devices. Adept knowledge on Airwatch – intelligent hub/MDM/intune/azure
  • Fault diagnosis/troubleshooting
  • Maintain the Service Now queue of an average of 5-20 tickets per day, resolved Level 1-2 support issues
  • Ensure swift ticket resolution and escalate issues to Level 3 technician as necessary
  • Adept knowledge on Software Center (SWC) and ServiceNow
  • Knowledge of Okta and its usage

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Location

Derby, England, United Kingdom

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