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Field Service Manager
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Do you take pride in leading engineers and driving service excellence?
Applying for this role is straight forward. Scroll down and click on Apply to be considered for this position.
Are you confident managing field-based teams while balancing customers, safety, and performance?
If so, this Field Service Manager role could be exactly what you are looking for.
We are looking for a Field Service Manager who enjoys developing high-performing engineering teams while delivering safe, compliant, and high-quality service.
What is in it for you?
- Competitive salary plus performance-based bonus (where applicable)
- Company car or car allowance and expenses (where applicable)
- 25 days annual leave plus bank holidays
- Pension, life assurance, and wellbeing support
- Hybrid working with autonomy to manage your area
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As a Field Service Manager, You Will
- Lead, develop, and performance-manage Field Service and Residential Engineering teams, ensuring capability, engagement, and service cover
- Regularly visit customer sites to build strong relationships, identify opportunities for service improvements, drive upsell activity, and generate new business opportunities
- Ensure safe, compliant service delivery aligned to customer, contractual, and health & safety requirements
- Own operational and financial performance, including engineer utilisation, cost control, and SLA delivery
- Build and maintain strong customer relationships through performance reviews, service updates, and improvement plans
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What We Are Looking For From You
- Experience managing field-based or site engineering teams in a service environment
- Strong knowledge of cranes, conveyors, automated material handling equipment, and warehouse automation systems
- Strong people leadership skills across geographically dispersed teams
- Confident communication with engineers, customers, and senior stakeholders
- Commercial awareness, including budgets, margins, and cost control
- A recognised engineering qualification (NVQ, C&G, ONC, HNC or similar)
What you waiting for? Make your application today.
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