Amaya Sales UK Ltd
Field Service Technician
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Your expertise keeps our customers producing.
Installing a new machine is only the beginning. Helping customers get the best from it and being the person they can rely on when production stops is where a skilled technician makes a real difference.
At Amaya Sales UK, we’re looking for a Field Service Technician who enjoys solving problems, takes pride in their work and understands the value of excellent customer support.
If you already work in embroidery, digital printing or related production equipment, this is an opportunity to bring your experience to an established business, work across a varied equipment portfolio and build lasting relationships with the customers you support.
About Amaya
Amaya supplies embroidery, digital garment printing and product decoration equipment from leading brands like Melco, Roland and Epson together with the consumables and technical support that keep customers running.
We work with businesses ranging from start-ups to established production operations. Our approach is practical and consultative: helping customers select the right equipment, improve their workflow and get more from their investment.
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The role
You’ll work on site at customers, supporting embroidery machines, DTG and DTF printers, heat presses, dryers and related equipment.
- Installing, commissioning and configuring equipment.
- Diagnosing and resolving mechanical, electrical and equipment software faults.
- Carrying out servicing, preventative maintenance and repairs.
- Training customers in equipment operation, routine maintenance and safe working practices.
- Keeping accurate records of service visits, parts used and follow-up requirements.
- Working closely with our technical, sales and support teams to resolve issues and keep customers informed.
What you’ll bring
We’re looking for someone with strong practical fault-finding skills who can work independently and communicate clearly with customers.
- Experience maintaining or repairing machinery, ideally in digital printing, embroidery or a related production environment.
- Good mechanical and electrical troubleshooting skills, including interpreting technical documentation.
- Confidence using diagnostic tools and working with equipment software, network connections and firmware.
- An organised approach to service visits, workload and reporting.
- A relevant technical qualification or equivalent practical experience.
- A full UK driving licence and willingness to travel.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Direct experience with garment decoration equipment would be particularly valuable. We would also welcome applications from engineers with transferable machinery service experience.
What’s on offer
- A full-time role with an attractive salary package.
- An electric company car.
- Varied technical work across established industry brands.
- Responsibility for seeing installations and technical problems through to a successful outcome.
- A place in an experienced team that values technical knowledge, customer care and long-term relationships.
Interested in joining Amaya?
Apply through LinkedIn with your CV and a short introduction outlining your relevant experience. If you already work in the industry and would prefer an initial confidential conversation, email us at careers@amayauk.com
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