Newcode Partnership
Field Service Technician
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Newcode Partnership is a specialist marking and coding solutions company, led by experienced engineers and dedicated customer relationship managers. With over 20 years of expertise, Newcode is a trusted supplier of product identification and traceability solutions to major organizations, including Procter & Gamble, Unilever, Coca-Cola, Diageo, and others. The company provides inkjet printers and laser markers used across diverse industry sectors where batch numbers, expiry dates, and barcode codes are legally required.
Newcode offers a comprehensive suite of services, including consultancy, printing and labelling systems, emergency repairs, service agreements, training, and consumables management. The team is committed to reliability, high-quality after-sales support, and long-term partnerships with customers.
Role Description
This is a full-time, on-site Field Service Technician role based in Greater Manchester. The Field Service Technician will install, configure, and maintain marking and coding equipment, including inkjet printers, laser markers, and labelling systems on customer production lines.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Daily tasks include:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Diagnosing technical issues
- Performing repairs
- Carrying out preventative maintenance
- Ensuring equipment operates efficiently and in compliance with relevant standards
The role involves travelling to customer sites, documenting service activities, providing technical guidance and training to operators, and collaborating with the engineering and customer service teams to resolve complex issues. The technician will also support parts sourcing, consumables management, and contribute to continuous improvement of service processes.
Qualifications
- Technical skills in installing, troubleshooting, and repairing industrial equipment (e.g., inkjet printers, laser markers, thermal transfer and labelling systems).
- Experience with electrical and mechanical systems, including basic electronics, wiring, and mechanical assembly and alignment.
- Strong diagnostic and problem-solving skills, with the ability to identify root causes and implement effective solutions on-site.
- Customer service and communication skills to explain technical issues clearly, build rapport, and provide training to operators and supervisors.
- Ability to read and interpret technical documentation, schematics, and manuals, and to maintain accurate service records.
- Comfort working on production lines and in manufacturing environments, adhering to health, safety, and quality standards.
- Valid UK driving licence and willingness to travel across Greater Manchester and surrounding regions for site visits.
- Relevant technical qualification or apprenticeship in engineering, electronics, or a related field; prior field service experience is highly beneficial.
- Proactive, organized, and able to work independently, with flexibility to support emergency repairs and occasional out-of-hours calls.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills