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Dolphin Tec Limited

Field Service Technician

England
Posted about 16 hours ago
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Photocopier / MFD Service Engineer

Location: Stratford-upon-Avon & Leamington Spa Area
Salary: Competitive + Company Vehicle + Benefits

Join Our Growing Service Team

We are looking for an experienced and motivated Photocopier / Multi-Function Device (MFD) Service Engineer to join our established team covering the Stratford-upon-Avon and Leamington Spa region.

This is an excellent opportunity for a customer-focused engineer who enjoys working independently while delivering exceptional service to clients across a varied portfolio of businesses.

Key Responsibilities

  • Installation, maintenance and repair of photocopiers, printers and multifunction devices.
  • Diagnosing and resolving hardware, software and networking issues.
  • Carrying out preventative maintenance visits and device health checks.
  • Maintaining accurate service records and documentation.
  • Delivering excellent customer service and technical support.
  • Managing parts stock and ensuring service targets are achieved.

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Requirements

  • Previous experience as a Photocopier, Printer or MFD Service Engineer.
  • Strong fault-finding and diagnostic skills.
  • Experience with leading manufacturers such as Konica Minolta, Sharp, Ricoh, Kyocera, Canon, Xerox or HP would be advantageous.
  • Good understanding of networking, print management and connectivity solutions.
  • Full UK driving licence.
  • Professional approach with excellent communication skills.

What's on Offer?

  • Competitive salary based on experience.
  • Company vehicle.
  • Mobile phone and laptop.
  • Ongoing manufacturer and technical training.
  • Pension scheme.
  • Opportunities for career progression within a growing business.
  • Supportive and friendly working environment.

Apply Today

If you're an experienced photocopier engineer looking for a new challenge in the Stratford-upon-Avon and Leamington Spa area, we'd love to hear from you.

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Get help applying for this job

Send your CV and a brief covering note to matt.hodges@dolphintec.co.uk for a confidential discussion.

Keywords: Photocopier Engineer, MFD Engineer, Printer Engineer, Field Service Engineer, Managed Print Services, Stratford-upon-Avon, Leamington Spa, Warwickshire.

Additional Skills and Qualifications

  • Strong technical skills in photocopier installation, maintenance, and repair.
  • Experience in troubleshooting technical issues and providing customer support.
  • Excellent problem-solving and analytical skills.
  • Ability to work independently and remotely.
  • Good communication and interpersonal skills.
  • Familiarity with managed print services and print management software.
  • Knowledge of document management systems.
  • Relevant certifications or training in photocopier servicing and repairs.
  • Previous experience in a field service technician role is preferred.
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Skills

Photocopier Installation
MFD Maintenance
Hardware Diagnostics
Software Troubleshooting
Networking
Print Management
Connectivity Solutions
Customer Service
Fault-Finding
Preventative Maintenance
Technical Support
Parts Stock Management

Location

England, United Kingdom

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