Carrier
Field Service Technician
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Us
Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now proudly part of the Carrier group, Viessmann combines innovative technology with a strong commitment to environmental responsibility, driving sustainability and comfort.
With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial and industrial markets across the world. They continue to shape the future of energy efficiency through smart, integrated solutions that drive sustainability and comfort.
Role: Field Service Engineer
Location: Field Based Regional coverage – Surrey / Berkshire region
Contract type: Full time, permanent
As a Field Service Engineer at Viessmann, you are responsible for completing warranty and chargeable repairs/breakdowns plus service activities.
You will start and finish your working day from your home location while travelling to customer sites across your assigned geographical area. You will have a high level of autonomy, using your technical expertise to diagnose issues, resolve problems, and ensure exceptional customer service is delivered at every opportunity.
What will the key responsibilities be?
- Completing warranty, chargeable repairs/breakdowns and service visits in the postcode areas SL, GU, KT, TW, CR.
- Diagnose technical issues and coordinate effective solutions to ensure timely resolution.
- Coordinate problem resolution, customer service and other personnel to expedite repairs.
- Maintain records of performance reports.
- Delivering best in class customer service on-site in residential properties.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- ACS qualified gas engineer (CCN1 and CENWAT mandatory).
- Demonstrable technical experience gained within the HVAC, heating, or related industry.
- Have a high attention to detail.
- Strong fault-finding and problem-solving skills.
- Have a confident and adaptable work style.
- Have excellent communication skills.
- Ability to work closely with and develop relationships with clients.
- Valid UK driving licence.
- Desirable: Heat Pump experience & F-Gas certification.
Benefits
- Competitive salary depending on experience.
- Vehicle.
- Overtime.
- Annual bonus.
- 25 days annual leave + bank holidays.
- Company pension.
- Employee Assistance/Wellbeing Programmes.
- Life Assurance.
We offer a competitive total rewards package that may include other benefits and well being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Equal Treatment and Non-Discrimination
Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Job Applicant’s Privacy Notice
Please click on the link below to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice:
Click on this link to read the Job Applicant's Privacy Notice.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London