Miele GB
Field Service Technician (Full or Part-Time)
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About Miele
How does a family-owned company become the global market leader in the premium segment for domestic appliances and a trusted partner for solutions in commercial and medical technology? By striving to always do better and to keep improving. This mindset defines what it means to work at Miele and drives the success of our products. Our approximately 23,000 employees can rely on one thing: those who embrace our commitment to quality will grow – both personally and professionally.
Domestic Premium Appliance Field Engineer (Full-time, Condensed and Part-Time Opportunities)
We are recruiting across the following locations. Your location must be within or close to the postcodes listed.
- Guilford - Postcodes: All GU Postcodes
- North North West London - Postcodes: All NW Postcodes
- South West London - Postcodes: All SW Postcodes
- West London - Postcodes: All W Postcodes
Salary: On Target Earnings of: £45,281 (£47,508 inc. London Weighting if based within M25) based on a 40 hours per week.
Full and Part-Time Opportunities: Flexibility is key for us and we want to create Field Technician roles that fit around real life! That's why we are happy to offer this role across condensed or a part-time basis between 3-5 days per week. This could be on a condensed 4 day week or 24 hours over 3 days.
Please make your preference clear in your application
The Role
The Miele Service team is an award-winning service delivery function, supporting the needs of our domestic customers directly in their homes. We hire the best technicians from the white goods sector to join our field service community. Our team is built on a legacy of excellence and innovation that dates back to 1899. We are proud to offer a workplace and culture that is as future proof as our world-renowned products. At Miele, we don’t just build appliances—we build careers. Join us in living our philosophy of being ‘Immer Besser’—Forever Better.
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About the role
Working independently, we give you the tools to succeed. We build a community around you to share your practices and feel part of something special, inspiring results as a team with a family feel, and redefining excellence every day.
Our Domestic Field Service teams work creatively to service our customers in their homes, bringing a new challenge every day as you diagnose and solve the issues that arise. You could be servicing any of our world-class products to sustain their life and support our sustainability promise.
As one of our brand ambassadors, you will be encouraged and rewarded to promote our care product and appliances. We have a reward platform where you can earn points to exchange for personal gift cards or products.
About you
Ideally you will have worked in an Appliance engineer or Appliance technician role however, if you bring technical experience from any industry, what would be advantageous is if it was gained in the electronics, white goods, electrical or gas industry. We are flexible on your background and can offer full training on our appliances. In turn, we will support your training to achieve great results in line with our “Immer Besser” philosophy.
Alongside your existing skills and experience, we’re looking for engaged team players who will collaborate, innovate, and use their passion to drive an exceptional customer experience at every touchpoint.
A gas qualification and experience would be highly desirable but not essential.
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What to expect from us
In addition to a strong commitment to your personal development and growth, we can offer you on target earnings of up to £45,281 (£47,508 inc. London Weighting if based within M25), along with a comprehensive benefits package:
- Starting salary of £37,569 (£40,721 inc. London Weighting if based within M25) which increases incrementally as you gain skills.
- Potential to rise within the first 8 months.
- A daily lunch allowance included in salary.
- Performance-related bonus scheme.
- Commission for introducing our customers to products, accessories, and care collection.
- Optional private use of Company Vehicle subject to relevant HMRC rates.
- 25 days holiday, plus bank holidays.
- Contributory pension scheme.
- Internal recognition with the ability to earn points.
- Wellness and employee support schemes.
- Life assurance @ 4 x Salary if enrolled in pension scheme.
- Income protection scheme.
- Excellent training and support network.
- Active personal development plan and opportunities to further your career.
- Medicash Scheme – money back towards the cost of healthcare and wellness.
- Inspired Performance - reward and recognition portal.
- Eye-care voucher Scheme.
- Substantial discount on all company products.
If you’re the best at what you do, we want to hear from you. If you can bring energy and pride in your work to the team, this could be the place for you.
Please apply below by sharing your CV, answering the screening questions, and let us know ‘why Miele?’ and ‘why me?’ in the covering letter section.
Please note we may close the application sooner so advise submitting applications as soon as possible.
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