Pivotal Recruitment Ltd
Field Services Engineer
England
£55k – £60k/yr
Posted about 13 hours ago
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Please note this position is an Electrical biased Engineering role and candidates will ideally be located within the Midlands, UK region
Qualifications and Experience:
- 4 or more years of related experience and/or formal training in equipment maintenance, repair and troubleshooting. Knowledge of packaging or similar equipment is advantageous
- Technical training with graduation or education of industrial or mechanical engineering
- Demonstrated ability to read electrical, mechanical engineering PLC and operator interface knowledge/experience.
- Intermediate level of PLC expertise preferably on Siemens TIA Portal and Step 7 platform. Rockwell control Logix 5000 and Studio 5000 would be acceptable.
- Must be prepared to travel if required on short notice. Working hours are flexible to meet Customer demands. Some shift / out of hours working will be required as necessary.
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Key Responsibilities
- Conducts top-level troubleshooting, diagnosis and repair of electrical, mechanical and controls related problems on machines installed at customer locations, including overhauls and field upgrades as necessary
- Participates in the development, processing and follow up of specifications during machinery tests, debugging and start up, as well as, during the development and field testing of new carton designs
- Develops and maintains productive working relationships with customers and acts professionally and proactively to resolve equipment, cartons or service-related issues
- As the technical expert, partners with sales and converting manufacturing individuals and teams to resolve customer issues, as well as, support new business opportunities and product development projects
- Prepares service reports, modified schematics, standard operating procedures and carton specification updates to support field initiatives and changes
- Reports on progress of projects / assignments to all internal and external stakeholders
- Conducts audits, evaluations and assessment of machine systems / performance results
- Liaise with other companies / OEM’s working on common projects
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Skills
Electrical troubleshooting
Mechanical troubleshooting
PLC programming
Siemens TIA Portal
Step 7
Rockwell Control Logix 5000
Studio 5000
Equipment maintenance
Field service
Technical diagnosis
Machine repair
Schematic reading
Customer relationship management
Industrial engineering
Mechanical engineering
Location