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TTC Group (Tech Talent Consulting)

Field Services Engineer

London
Posted 1 day ago
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Role: Field Service Engineer

Duration

until end of the year for now, with potential for either extension or full time

Location

London, UK

Roles

  • Hands and feed support
  • Setting up the workstation for newly hired
  • Handing over the laptops
  • Onboarding/offboarding
  • Taking up the end user query (limited) and guide the end user to provide how to create the tickets
  • Troubleshooting needed only to provide the technical information to offshore team to fix the issue

Requirements

  • 1-3 years who understands the IT setup and ticket workflow
  • Minimum 1–3 years of experience in IT Service Desk or end-user support, with demonstrated progression to senior or escalation roles.
  • Strong communication skills in English, with the ability to interface confidently with both technical and non-technical stakeholders across international teams.
  • Advanced knowledge of Windows 10/11, Microsoft 365, and enterprise collaboration tools.
  • Solid understanding of networking fundamentals, with proven experience diagnosing and resolving LAN and connectivity issues.
  • Expertise in computer hardware troubleshooting, maintenance, and lifecycle management.
  • Familiarity with ITSM tools (e.g., ServiceNow, Jira Service Management, or equivalent).
  • Knowledge of ITIL principles and experience applying them in a Service Desk environment.
  • Strong problem-solving, prioritisation, and analytical skills with a proactive approach to continuous improvement.
  • Experience in mentoring junior colleagues and/or leading small technical support initiatives.
  • Commitment to professional development and keeping up with evolving IT technologies.

Reasons to use Rodeo

I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?

Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.

Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.

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Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.

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Graduate Consultant — 2026 Scheme

PwC·London, UK
£35,000/yr

Why you're a good match

Strong

Your economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.

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It searches the market for you

Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.

Why you're a good match

You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.

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Strong

Experience fit

Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.

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Strong

Only hits

No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.

Attributes/behaviors

  • Passion for IT, new technologies and a willingness to learn
  • Embraces creativity, innovation and is open to new ideas.
  • Ability to clearly articulate solutions and suggestions to others
  • Works cooperatively and flexibly with other members of the team.
  • Adapts well to and is energized by change whilst maintaining focus on key business goals and personal objectives.

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Skills

Windows 10/11
Microsoft 365
Networking Fundamentals
Hardware Troubleshooting
ITSM Tools
ITIL
ServiceNow
Jira Service Management
LAN Diagnosis
Onboarding/Offboarding
End-user Support
Technical Troubleshooting

Location

London, England, United Kingdom

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