Rapiscan Systems
Field Services Engineer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Rapiscan Systems
Rapiscan Systems, part of OSI Systems, Inc., is a global leader in security inspection technology. We provide advanced screening solutions that help protect people, infrastructure, and international trade across the world. Our innovative technologies support customs agencies, border security, aviation authorities, law enforcement, military organisations, and security professionals in detecting threats, preventing smuggling, and safeguarding communities. With more than 100,000 systems installed worldwide, we are at the forefront of security and inspection innovation.
Location
Midlands - Stoke on Trent/ Birmingham Regions
About the Role
Are you an experienced Field Service Engineer with a passion for solving complex technical challenges and delivering outstanding customer service? Rapiscan Systems is seeking a talented engineer to support our RTT, CT, Checkpoint, BPI and Trace product portfolio across customer sites throughout the UK.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You Will Be Doing
- Install, configure and commission advanced screening and detection systems.
- Carry out preventative maintenance and system upgrades.
- Diagnose and repair electrical, mechanical, electronic, software and networking faults.
- Provide professional technical support to customers and stakeholders.
- Complete service documentation and maintenance records accurately.
- Participate in an on-call and standby rota.
- Deliver operator and technical training when required.
- Conduct site surveys and provide technical recommendations.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Candidate Requirements
- Previous customer-facing engineering, service or maintenance experience.
- Strong fault-finding and diagnostic skills.
- Experience with electronic and computer-based systems.
- Knowledge of PC hardware, software configuration and basic networking.
- Excellent communication and customer service skills.
- Engineering qualification such as BTEC, HNC, NVQ, City & Guilds or equivalent experience.
- Full UK driving license and willingness to travel.
Desirable Experience
- X-ray inspection systems
- CT technology
- Security screening equipment
- PLC controls and automation systems
- Complex electro-mechanical equipment
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills