R A Medical Services Ltd
Field Services Engineer
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Company Description
R A Medical Services Ltd is a specialist provider of supply, installation, repair, and maintenance services for inhalation sedation and associated equipment. With over 60 years of experience in inhalation and anesthetic equipment products, the company has built a strong reputation for technical expertise and reliability. R A Medical Services Ltd is the sole distributor for Accutron, Porter, and Matrx products in the U.K. and Ireland, offering comprehensive support across all product ranges. The company also holds unique OEM Service Provider status, enabling it to deliver manufacturer-approved service solutions. Applicants will join a highly specialized team supporting critical equipment in healthcare environments.
Role Description
The Field Services Engineer is a full-time, on-site role based in Steeton. This position involves visiting customer sites across the UK and Ireland to install, service, and repair inhalation sedation and related equipment, ensuring safe and reliable operation.
Day-to-Day Tasks
- Performing diagnostic checks
- Troubleshooting technical issues
- Carrying out preventive maintenance
- Completing service documentation accurately
- Providing technical support and guidance to customers
- Demonstrating equipment use when needed
- Coordinating with internal teams to manage parts, schedules, and follow-up service
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The role requires a strong focus on safety, regulatory compliance, and professional customer interaction.
Qualifications
- Field Service experience, including on-site installation, repair, and maintenance of medical equipment.
- Strong Troubleshooting and Technical Support skills to diagnose and resolve equipment faults efficiently.
- Proficiency in Preventive Maintenance practices to ensure reliability, safety, and compliance of equipment.
- Effective Customer Service abilities, including clear communication, professionalism, and relationship building.
- Relevant technical qualification (e.g., in electronics, biomedical engineering, mechanical engineering, or similar discipline).
- Ability to read and interpret technical manuals, schematics, and service documentation.
- Comfort working in clinical or healthcare environments, with attention to safety and regulatory standards.
- Valid driving license and willingness to travel to customer sites in the region.
- Strong organizational skills, with the ability to manage workload, documentation, and scheduling independently.
- Prior experience with medical gas or anaesthetic equipment is beneficial but not essential as essential training will be given.
- The successful candidate must have the ability to work independently but in the knowledge that backup support is always available.
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Benefits
- Pension plan with employer match
- Paid time off and holidays including a two-week company closure over the Christmas and New Year Period.
- Professional development and learning opportunities
- The company operates to ISO 13485:2016 and compliance with this standard is mandatory.
- The company operates to a team ethos, offering regular team building and motivational activities.
Location and Commute
The successful candidate will be required to live within a reasonable location for attending the company premises in Skipton. A commute of no more than 10-15 miles is suggested as practical.
Other Requirements
- A full driving licence is required.
- Starting salary of £26,000 per annum
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