Briggs Equipment UK Ltd
Field Services Engineer
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Company Description
Briggs Equipment UK Ltd is a specialist asset management and engineering services provider focused on delivering practical innovation to its customers. As the exclusive national dealer for Hyster and Yale materials handling ranges in the UK, Briggs offers enhanced solutions through strong strategic partnerships and comprehensive service support for all equipment supplied. The company combines in-house finance capabilities with short-term rental expertise and a market-leading fleet management tool to deliver flexible, tailored solutions. With a nationwide team of around 600 highly skilled mobile engineers, Briggs provides full asset management support, ensuring reliability and performance across customer operations.
Role Description
The Field Services Engineer role is a full-time, on-site position based in CW area. The engineer will carry out diagnostics, repair, and maintenance on materials handling equipment at customer locations, ensuring equipment operates safely and efficiently. Daily responsibilities include:
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- Performing scheduled preventive maintenance
- Responding to breakdowns
- Troubleshooting mechanical, electrical, and hydraulic issues
- Providing technical guidance to customers
- Completing service reports and documentation accurately
- Communicating clearly with service coordinators and customers
- Adhering to all health and safety procedures
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The Field Services Engineer will represent Briggs Equipment on-site, supporting strong customer relationships through professional conduct and reliable service delivery.
Qualifications
- Strong field service capabilities, including on-site equipment support and mobile engineering experience.
- Demonstrated troubleshooting and technical support skills for mechanical, electrical, and hydraulic systems.
- Experience performing preventive maintenance and routine inspections to minimize downtime.
- Proven customer service skills, with the ability to communicate clearly and build positive working relationships.
- Relevant technical qualification or apprenticeship in engineering (e.g., mechanical, electrical, plant, or materials handling).
- Ability to read and interpret technical documentation and service manuals.
- Comfort working independently, managing time effectively, and prioritizing multiple service calls.
- Valid UK driving licence and willingness to travel within the Wirral and surrounding areas.
- Commitment to safe working practices and familiarity with health and safety regulations.
- Previous experience with forklifts, materials handling equipment, or similar industrial machinery is advantageous.
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