SMT GB
Field Services Engineer - Reading
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Job Title: Field Service Engineer - Reading
Location: Reading & Surrounding Areas
Contract: Full-time, Permanent
About the role
We are looking for a Field Service Engineer to support our operations across the Reading area. This is a field-based role where you will be responsible for servicing, maintaining and repairing Volvo construction equipment at customer sites, ensuring we deliver a first-class experience to both internal and external customers. You will combine strong technical expertise with a commercially focused mindset, identifying service opportunities while delivering efficient and high-quality repair.
Key responsibilities
- Delivering on-site service and maintenance, ensuring machinery is repaired efficiently and customer expectations are consistently met.
- Service, maintain and repair Volvo construction and associated equipment.
- Diagnose faults using technical expertise and diagnostic tools, providing clear guidance to customers.
- Work in line with quotations and time guides, identifying additional work where required.
- Complete all reports, job cards and timesheets accurately in real time.
- Identify opportunities to promote additional services and aftermarket solutions.
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About you
- A skilled and customer-focused engineer, comfortable working independently in a field-based role while maintaining high technical and safety standards.
- Engineering qualification (e.g. NVQ Level 3 / City & Guilds in Plant, HGV or similar).
- Proven experience maintaining and repairing heavy plant or construction equipment.
- Strong diagnostic and problem-solving skills across mechanical, hydraulic and electrical systems.
- Excellent communication skills with a customer-focused approach.
- Full UK driving licence and ability to work flexibly, including overtime and call-outs.
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Desirable:
- Experience with welding or fabrication.
- Advanced knowledge of hydraulics, electrics or emissions systems.
Why join us?
Alongside a competitive salary, we offer a wide range of benefits designed to support your health, wellbeing, finances and career development. You will be part of a supportive team environment with opportunities to grow and develop your skills.
Closing date & Interview process
We review applications on an ongoing basis and may close this advert early if sufficient suitable applications are received. Early application is therefore encouraged.
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