Revolut
Fin Crime Risk Manager (Fraud)
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About Revolut
People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 80+ million customers get more from their money every day. As we continue our lightning-fast growth, 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.
About the role
Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut. We're looking for an experienced Fraud Risk Manager to drive proactive threat mitigation using advanced analytics and scalable control frameworks. You'll transform reactive monitoring into predictive defence, minimising exposure to financial crime while safeguarding the trust of millions of customers worldwide. Up to shape what's next in finance? Let’s get in touch.
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What you'll be doing
- Monitoring fraud risk throughout the customer lifecycle to provide timely detection of emerging patterns in criminal activity
- Analysing fraudster profiles and types of fraud being encountered (synthetic identities, money mules, etc.)
- Translating complex fraud risk scenarios into scalable, tech-driven solutions
- Leading fraud risk reviews, control gap analysis, and remediation plans
- Collaborating cross-functionally to execute on high-impact fraud initiatives that reduce losses
- Enhancing customer experience by identifying and remediating customer detriment caused by fraud controls, while improving fairness, transparency, and complaint handling
- Maintaining oversight of outsourced and insourced fraud controls, ensuring SLAs are met and controls are effective via targeted testing
- Advising Product and Operations on fraud risks in new launches and expansions
- Developing and optimising fraud prevention strategies that balance customer experience with loss mitigation
- Strengthening 1LoD fraud governance by documenting risks, controls, and residual exposures clearly and consistently
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What you'll need
- 8+ years of experience in fraud risk or advisory, supporting the first line of defence
- Knowledge of fraud risks associated with payments, banking, and/or investments
- Expertise in fraud typologies, controls, and regulatory frameworks
- Experience across retail and business financial services
- A proven track record of delivering fraud risk assessments, gap remediation, and fraud prevention strategies
Nice to have
- Proficiency in using analytical tools (e.g., SQL, Python, Looker)
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