Rialtas Business Solutions
Finance & Admin Accounts Trainer
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Rialtas, part of the global Harris Computer family, is looking for a Finance Software Trainer / Consultant for its market-leading accounting software business.
This is an important role within the business, and it provides an exciting opportunity to work alongside a dedicated and inclusive team.
We’re looking for someone with great energy, clear communication, and a passion for guiding others. No need to be a finance expert - we’ll teach you the rest.
Location
- Offices in Uffcott, Wroughton near Swindon, easily accessible from Junctions 15 and 16 on the M4.
- This is a part-time (22.5 hours per week) and hybrid role (two days per week in the office).
- The candidate will be required to travel to client sites and conferences across the UK from time to time.
What you will do
Your key responsibilities will include (but will not be limited to):
Financial Software Implementation & Training
- Set up our financial software for new clients, including creating a chart of accounts, migrating data from existing systems, and delivering hands-on training either online or on-site.
- Support clients with Year-End accounts preparation and general data entry tasks as required, including occasional on-site visits.
- Provide refresher training and ongoing consultancy support to ensure clients continue to maximise the value of our financial software solutions.
Administration Software Implementation & Training
- Set up our administration software for new clients, covering bookings management, cemeteries and memorials, allotments, and asset inventory, including data migration and hands-on training.
- Deliver clear, structured, and engaging training sessions on both financial and administrative software, ensuring users feel confident in their day-to-day tasks.
- Develop a thorough understanding of how our finance and administration systems interact, and communicate this clearly and effectively to clients.
Ongoing Client Support
- Provide approachable, professional guidance to clients on best practice within the scope of our software solutions.
- Provide first-line software support when office-based, responding to client queries and assisting with troubleshooting in a timely and professional manner.
- Represent Rialtas at industry conferences and events, promoting our software and services in a positive and professional manner.
- Maintain and update training materials, workbooks, and user guides in line with each new software release, using AI drafting tools to accelerate content updates, with final review and sign-off by the consultant.
- Undertake any other related duties as required to support the team and our clients.
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AI & Continuous Improvement
- Identify opportunities to use AI tools to streamline internal workflows, improve training delivery, and enhance client support processes.
- Stay current with relevant AI developments and contribute to the team's adoption of new tools and practices.
- Apply AI tools responsibly, ensuring that all AI-assisted outputs are reviewed for accuracy and quality before client-facing use.
What we are looking for
We are seeking a motivated and customer-focused professional who embodies our values (harriscomputer.com), understands how finance works within parish or town councils, and enjoys helping others solve problems.
Essential
- Strong communication skills, both written and verbal, with a patient, clear, and professional approach when engaging with clients in person or remotely.
- Confident computer literacy, including proficiency with Microsoft Word, Excel, and Outlook; strong Excel skills are particularly advantageous.
- Comfortable working with AI tools as part of day-to-day work, with a willingness to adopt new technology to improve how we support and train our clients.
- Ability to critically evaluate AI-generated outputs and apply professional judgement before using them in client-facing contexts.
- A proficient level of numeracy and financial awareness; full training will be provided on our systems and on finance within the local council sector.
- A structured, process-oriented mindset with the ability to work within established procedures and contribute to their efficient management.
- A collaborative team player who can also work independently with confidence and initiative.
- Engaged to represent our business, our work ethic, and embody our Values.
- Eligible to work in the UK at the point of application.
- Hold a valid driving licence and have access to your own transport.
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Desirable
- Familiarity with finance software such as Sage Accounts, Xero, or similar packages.
- Prior experience in finance reporting or supporting financial data management.
- Previous experience working in local government or within a software business.
- A strong client service orientation with experience supporting or managing B2B client relationships.
- Experience using generative AI tools (e.g. Microsoft Copilot, ChatGPT) in a professional context, particularly for content creation, data analysis, or client support.
A bit more about us
Rialtas is the market leader in providing accounting and administrative solutions and services for local councils in England and Wales. Rialtas is proud to be part of the Harris Computer family, a provider of mission-critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia.
Benefits
- Harris offers an extremely competitive UK employee benefits programme.
- 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays.
- Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata.
Supporting your application
Our recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with.
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