Sorenson Communications
Finance Administrator

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Company Summary
Sorenson Communications, SignVideo, and Sign Language Interactions are committed to connecting people every day through communications access 24/7/365. Our customers rely on us and our innovative technology to quickly deliver accuracy in every conversation. We are industry leaders because, in all our endeavors, our customers sense our passion, our care, and our commitment. This dedication extends to our workplace. Our employees are united and proud to be part of important human interactions and understand that everything we do to facilitate communication creates connections and enhances relationships between people.
Role Summary
We’re looking for a Finance Administrator to join our Finance team and play an important role in keeping our finance function running smoothly. This is a hands-on position with a strong focus on credit control and accounts receivable, ideal for someone who enjoys working with numbers, has excellent attention to detail and takes pride in getting things right.
A key part of the role will be actively managing outstanding balances, following up on overdue payments, resolving account queries and helping to ensure cash is collected efficiently and on time. You’ll play a vital role in maintaining strong customer relationships while supporting the financial health of the business.
Working closely with the Finance Manager, you’ll also support the wider day-to-day finance operation, including invoicing, data accuracy and general financial administration.
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Job Title: Finance Administrator
Hours: 37.5 hours per week/Full Time/Mon-Fri/Permanent
Report to: Finance Manager
Department: Finance Department
Salary: up to £28,000
Job Start: ASAP
Closing Date: 7 September 2026
Candidates must be eligible to work in the UK. We will not be able to provide visa sponsorship for this position. Due to the volume of expected applications, only selected candidates will be contacted.
Duties and responsibilities:
- Supporting the day-to-day running of the finance function.
- Supporting credit control activities, including following up on outstanding balances where required.
- Managing and maintaining accurate accounts receivable records.
- Processing a high volume of invoices and financial transactions accurately and efficiently.
- Creating and maintaining customer invoices, ensuring they are accurate and issued on time.
- Monitoring finance inboxes and responding to, or appropriately escalating, queries.
- Assisting with the resolution of supplier and customer queries via email and telephone.
- Liaising with customers to resolve invoicing and account queries and ensure issues are addressed promptly.
- Working collaboratively with colleagues across the business to resolve queries and keep financial processes running smoothly.
- Providing support across the wider finance function, including receivables and other ad-hoc finance activities as required.
- Ensuring financial records and systems are kept accurate, complete and up to date.


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Knowledge, Skills & Abilities:
- 2+ years of experience in finance
- Experience using MS Office with advanced skills in Excel
- Bookkeeping experience
- Strong communication and inter-personal skills
- Organised, reliable and can work to tight deadlines
- Self-motivated, driven and good at multitasking
- Have an eye for detail with a high level of accuracy and efficiency in your work
- Be flexible with growth opportunities and responsibility opportunities
- Experience in multi-currency transactions is advantageous although training will be provided
- Deaf awareness is advantageous
We can offer you:
- 32 days A/L (Including bank holidays), increasing to 33 days after 2 years
- Vitality private health insurance
- Cycle Scheme
- Tech Scheme
- Workplace Pension
- British Sign Language Level 1, 2 & 3
- Life Assurance Plan
- Company Sick Pay
- We Care Service
We are Equal Opportunities Employer
We believe that different perspectives and backgrounds are what make a successful company. All qualified applicants will receive equal consideration for employment regardless of any protected characteristics from the Equality Act (2010). We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
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