SAMSUNG SDS
Sales Support & Operations Coordinator
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JOB TITLE
Sales Support & Operations Coordinator
DEPARTMENT
MSP Support Part
TIME TYPE
Full time
ROLE SUMMARY
Samsung SDS provides cloud and digital logistics services. We build optimized cloud environment with Samsung Cloud Platform specialized for businesses, provide all-in-one management service based on 39 years of expertise in each industry, and boost work efficiency and customer service with our SaaS solution proven successful in many use cases. Your only partner to present reasonable answer to complex challenge of digital transformation is Samsung SDS.
We are seeking a highly motivated Financial Analyst to join our MKT MSP team. The Senior Finance Project Analyst plays a critical role in supporting the financial management of projects, providing accurate and insightful financial analysis, and driving continuous improvement in budgeting, forecasting, and reporting processes. This role partners closely with project managers, business leaders, and finance teams to ensure financial integrity, performance visibility, and strategic decision-making support across all active projects.
KEY RESPONSIBILITIES
Sales Operations & Contract Management
- Manage end-to-end ERP sales transactions including quotations, contracts, purchase orders, invoicing, and project completion
- Process and register sales leads in the sales system and maintain accurate customer contact information
- Create and manage sales-related documentation such as quotations, purchase orders, invoices, and contracts
- Manage contracts and invoicing processes for Samsung customers, including billing follow-ups
- Understand internal solutions, pricing structures, and team sales targets while tracking individual sales performance
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Financial Reporting & Forecasting
- Perform monthly closing activities including customer invoicing and supplier payments
- Forecast monthly and annual sales revenue, profit, and overall business performance
- Prepare weekly, monthly, and yearly sales and business performance reports using Excel
- Support project leads in developing robust financial plans aligned with business objective and KPIs
- Analyze variances between actuals, budget, and forecast, providing commentary and actionable insights.
Stakeholder Coordination & Administrative Support
- Collaborate with internal stakeholders including procurement teams, HQ, vendors, and customers to ensure timely project delivery and resolve sales-related issues
- Actively engage with vendors and customers to support efficient sales operations and project execution
- Provide administrative support to the sales team, including preparation and presentation of necessary documentation
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REQUIREMENTS
- Strong experience in budgeting, forecasting, and management reporting, ideally in a project-based environment.
- Solid understanding of project accounting, financial controls, and revenue/cost recognition principles.
- Advanced Excel and data analysis skills; experience with ERP systems (SAP).
- Excellent analytical, problem-solving, and communication skills.
- Ability to work under pressure, manage multiple priorities, and deliver to tight deadlines.
HOURS OF WORK
37.5 hour week. Some weekend and evening work may be required for emergencies and projects.
BENEFITS
- 25 days’ annual leave
- Discretionary performance-based bonus scheme linked to individual, team and company performance (following successful completion of probation period)
- Defined Contribution Pension (up to 4% employee, up to 8.5% employer)
- Permanent Health Insurance
- Group Life Assurance
- Flexible Benefits allowance of £660 per annum (following successful completion of probation period), e.g. dental insurance, healthcare cash plan, holiday buy/sell, gymflex, travel insurance etc.
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