JPMorgan Chase & Co.
Finance & Business Management, Digital & Platform Services - Associate
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Are you ready to make an impact in a high-visibility role supporting senior leaders at JPMorgan Chase?
As a Finance & Business Management Associate, you will collaborate across teams to translate strategy into measurable progress and clear messaging. You’ll thrive in a fast-paced environment that values curiosity, learning, and thoughtful execution. Join us to grow your career, build relationships, and help shape the future of Digital & Platform Services.
About the Role
As a Finance & Business Management, Digital & Platform Services Associate in Business Management, you will support the Office of the COO by coordinating priorities, insights, and executive-ready communications. You will operate horizontally across teams and lines of business, bringing context, structure, and follow-through to complex initiatives. You will help translate strategy into measurable progress and clear messaging for senior leadership. You will be part of a collaborative team that values your perspective and empowers you to drive meaningful outcomes.
Job Responsibilities
- Partner with Digital & Platform Services leaders to drive top priorities and key areas of focus
- Coordinate cross-functional planning and execution across Human Resources, Finance, Business Management, and Communications
- Support strategic narratives and leadership communications for major firmwide and business events
- Track objectives and key results (OKRs) against defined metrics, escalating risks and preparing leadership-ready updates
- Draft and coordinate internal announcements and communications plans, incorporating stakeholder feedback
- Monitor engagement and feedback signals to inform future communications and improve reach
- Conduct ad hoc, data-driven analyses to support decision-making, synthesizing findings into concise insights
- Create context and storytelling for accomplishments and key initiatives, tailoring messages to audiences
- Facilitate preparation for recurring leadership meetings and town halls, including materials and follow-ups
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Required Qualifications, Capabilities, and Skills
- Experience supporting cross-functional work with strong attention to detail
- Strong written and verbal communication skills, building relationships across levels in a global environment
- Experience developing executive-ready messaging and materials for senior leadership
- Proficiency with spreadsheets and presentation tools (Excel and PowerPoint), including intermediate-to-advanced features
- Ability to understand business objectives and identify meaningful metrics aligned to those objectives
- Ability to manage multiple concurrent tasks and stakeholders, prioritizing effectively and meeting deadlines
- Curiosity about technology, data, artificial intelligence, and financial services, with interest in industry trends
Preferred Qualifications, Capabilities, and Skills
- Working knowledge of generative AI tools and their application to process improvement and productivity
- Experience simplifying complex strategy into clear, coherent messages for senior leaders and broad audiences
- Familiarity with dashboards or reporting in support of an OKR framework
- Internship or early-career experience in strategy and/or consulting environments
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About J.P. Morgan
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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