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Finance Process Apprentice
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Gray Dawes Travel
Gray Dawes Travel is a multi-award winning, global travel management company with offices in the United Kingdom, Australia, Canada, The Netherlands and the United States. Established in 1865, we’re constantly growing by using technology and our passion for what we do to keep evolving.
With a laser focus on offering our clients a high touch, high tech, high content experience, at Gray Dawes we’re not just there to deliver the best corporate travel fares, the most innovative itineraries, the slickest online tools or the most experienced consultants. We’re there as an extension of our clients’ own organisations – their out-of-house travel department. We achieve this because of the depths we go to in understanding our clients, their culture, their brand values and business objectives. And we always deliver… better!
If this all sounds like something you want to be a part of then we'd like to hear from you. We offer a fantastic work environment, with all the benefits and perks you’d expect from a forward-thinking and people-focused organisation. And we’re always on the lookout for skilled and motivated individuals to become part of the Gray Dawes family.
Our people are at the heart of our business and we’re recruiting for Finance Process Apprentice. This role will be full time office based position at our Colchester office. This is an exciting time to join us as we’re rapidly expanding our Finance team.
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What You’ll Do
Providing High Levels Of Customer Service, You’ll
- Assist in documenting business processes, issues, and improvement opportunities across operational and finance functions.
- Support the identification of efficiencies, automation opportunities, and process improvements.
- Help monitor interface processes to support service level agreement (SLA) targets and maximise operational performance.
- Assist with the monitoring and reporting of the global Missing Invoice (Attris) process.
- Support the maintenance, testing, and configuration of finance systems, including Travcom and related applications.
- Assist with system updates, enhancements, and user acceptance testing activities.
- Help ensure that system changes, updates, and guidance are communicated effectively to relevant teams and stakeholders.
- Work with internal support teams to help ensure critical systems remain operational and issues are escalated appropriately.
- Prepare and maintain clear, accurate, and consistent process documentation, user guides, and training materials.
- Collaborate with global teams to promote consistent processes and best practices.
- Support investigations into system validation failures and assist in identifying potential solutions with IT, Data, and Application Support teams.
- Contribute to process reviews and improvement initiatives aimed at increasing productivity, efficiency, and service quality.
- Actively develop an understanding of process management methodologies and continuous improvement principles.
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What we’re looking for
- Strong interest in business systems, technology, data and process improvement.
- Good written and verbal communication skills.
- Analytical and problem-solving abilities.
- High level of accuracy and attention to detail.
- Proficiency in Microsoft Office applications, particularly Excel.
- Good organisation and time management skills.
- Ability to work collaboratively across different teams.
- Willingness to undertake training and professional development as part of the apprenticeship programme.
What We Can Offer
Our people are our heartbeats, driving everything that we do. We encourage our people to be their best selves, do the right thing, tell it like it is and be flexible. This opportunity will allow our new team members to be part of our journey as we expand in the global market. As we value our people, we offer a range of great benefits including;
- Cash plan scheme (after probationary period has been completed)
- Group Life Cover (after probationary period has been completed)
- EAP Scheme
- Pension Scheme
- Volunteering days
- Travel Discounts
- Shopping discounts
- Christmas Savings Scheme
- Season Ticket Loans
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