What we're looking for

• Proven experience leading technology delivery in a large-scale enterprise environment.
• Strong understanding of enterprise applications, ERP platforms, and cloud-based SaaS solutions.
• Experience managing third-party suppliers and outsourced service providers.
• Strong stakeholder management and influencing skills, with the ability to engage at all levels.
• Experience delivering transformation programmes while maintaining operational stability.
• Knowledge of ITIL, service management, risk management, and technology governance.
• Understanding of cyber security, resilience, disaster recovery, and compliance requirements.
• Commercially astute, with experience managing budgets, contracts, and supplier performance.
• A collaborative leader who can motivate teams, drive accountability, and deliver results.

Support we will provide

• Service Assurance teams within Service Operations
• Information Security team
• Product teams
• Technical subject matter experts across the domain.
• Other Service Managers and Service Leads within the Domains across Sainsbury’s Tech
• Engineering teams both internal and external to Sainsbury’s Tech
• Service and Delivery Communities of Practice
• Procurement and Supplier Management support
• Learning and Development resources, including Our Sainsbury's.

RESPONSIBILITIES

We’d all like amazing work to do, and real work-life balance. That’s waiting for you at Sainsbury’s. Think about the scale it takes to feed the nation. The level of data, transactions, and variety involved. Then you’ll realise this is a modern software engineering environment, because it has to be. We’ve made significant investment in the standards and principles that shape how we work. We iterate, learn, experiment, and champion ways of working such as Agile, Scrum, and XP. So you can look forward to exciting opportunities across everything from AI to reusable tech.

QUALIFICATIONS

We are committed to being a truly inclusive retailer, so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business — and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them:

Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU, and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance-related bonus of up to 20% of salary, depending on how we perform.

Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest-free car loan of up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. And if you ever need it, there is also an Employee Assistance Programme.

Moments that matter are as important to us as they are to you, which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave.

Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply).