Splendid Hospitality Group
Financial Controller - Care Division
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Financial Controller - Care Division
Department: Operational Finance
Employment Type: Full Time
Location: Splendid Healthcare Head Office - Tylden House
Compensation: £70,000 - £75,000 / year
Description
Imagine being the financial partner behind a growing care business where your insight helps shape better decisions, stronger performance and exceptional care.
As Care Financial Controller, you'll play a pivotal role in leading the financial performance of our care division, partnering closely with operational leaders to ensure robust financial control, accurate reporting and informed commercial decision-making across our care homes.
Reporting to the Group Operations Finance Director, you'll combine financial expertise with operational insight, helping to drive occupancy, profitability and sustainable growth while ensuring financial governance and compliance remain at the heart of everything we do.
From leading month-end reporting and forecasting to supporting strategic initiatives and identifying opportunities for improvement, no two days are the same. This is a highly collaborative role for someone who enjoys influencing decision-making, building strong relationships and making a meaningful impact in a purpose-driven business.
As our Care Financial Controller, you won't just report on performance—you'll help shape the future success of our care business while supporting our teams to deliver outstanding care every day.
This is a hybrid role, requiring you to be based at our Care Head office in Warnham 3–4 days per week.
What You Will Do In This Splendid Role
No two days are the same, but here's a flavour of what you'll be involved in:
- Lead financial reporting – Oversee month-end processes, ensuring accurate and timely reporting across the care business, including P&L, balance sheet, cash flow and key operational KPIs.
- Partner with operations – Work closely with Operations Directors, Regional and Home Managers to provide financial insight that supports occupancy, profitability and informed decision-making across our care homes.
- Drive budgeting and forecasting – Lead the annual budget and rolling forecast process, monitor performance against plan and provide meaningful variance analysis to support business performance and future growth.
- Manage costs and improve performance – Analyse staffing, agency, food, consumables and overhead costs, identifying trends, efficiencies and opportunities to enhance financial performance while maintaining outstanding care.
- Support commercial growth – Monitor occupancy, fee income and margins, providing insight and recommendations that help maximise sustainable growth across the care portfolio.
- Champion governance and compliance – Ensure robust financial controls, compliance with accounting standards and regulatory requirements, while maintaining accurate documentation and audit readiness.
- Lead continuous improvement – Identify opportunities to strengthen financial processes, improve reporting and introduce smarter ways of working through system enhancements and automation.
- Develop relationships and capability – Build trusted partnerships across the business, supporting, coaching and developing colleagues while fostering a collaborative, high-performing finance function.
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What Makes You Splendid
We're looking for someone who combines strong financial leadership with commercial insight and a passion for partnering with the business to drive performance.
You'll bring:
- A recognised accounting qualification (ACA, ACCA, CIMA or equivalent).
- Significant financial control experience within care, healthcare or another multi-site, operationally focused environment. Experience in hospitality, leisure or retail will also be considered.
- A strong understanding of financial control, P&L management, budgeting, forecasting, cost management and operational KPIs.
- Commercial acumen, with the ability to turn financial data into meaningful insight that supports occupancy, profitability and informed decision-making.
- Advanced Excel skills and experience using ERP and financial reporting systems. Experience with care home management systems would be an advantage.
- Excellent analytical skills, with a keen eye for detail and a passion for maintaining robust financial controls and reporting accuracy.
- Strong communication and stakeholder management skills, with the confidence to influence and challenge constructively at all levels of the business.
- A proactive, solutions-focused approach, always looking for opportunities to improve processes, enhance reporting and drive operational performance.
- The ability to thrive in a fast-paced environment, managing multiple priorities while delivering high-quality work to tight deadlines.
- Nimble – Adapts quickly to changing priorities, balancing commercial objectives with the evolving needs of a fast-paced care business.
- Honest – Acts with integrity, ensuring accurate financial reporting, robust controls and trusted insight that supports confident decision-making.
- Brilliant – Uses curiosity and commercial thinking to identify opportunities, improve performance and deliver meaningful financial value across the care portfolio.
- Open – Builds trusted relationships across finance and operations, working collaboratively to challenge constructively, share knowledge and support the delivery of outstanding care.
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Our Splendid Benefits:
When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer:
- Employee Assistance Programme (EAP) – confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts – stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts – enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance – peace of mind for you and your loved ones.
- Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, fully insured and maintained car for a fixed monthly amount taken from their salary.
- Stream – access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - Auto enrolment into the company pension scheme.
- Learning & Development - Opportunities available to progress your skills and career.
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