Post Office Ltd
Financial Crime (Fraud) Transaction Monitoring Analyst
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Summary
Salary: Competitive plus comprehensive benefits package
Grade: PO
Reporting Line: Senior Financial Crime Manager
Contract Type: 18 months FTC/Secondment
Working pattern: Hybrid/shifts
Location: Chesterfield
Closing Date: 30th September 2026
What To Expect
As a Financial Crime Transaction Monitoring Analyst you will join us on our journey and undertake a valuable role as a member of the Financial Crime team. You will be responsible for contributing to the delivery of Post Office’s overall financial crime and loss prevention objectives.
The primary expectation of the role is to support the effective identification, review and escalation of potentially fraudulent or suspicious transactional activity across the Post Office network and developing cases through the transaction monitoring process to resolution, including corrective action where appropriate and in line with procedures. Additional Financial Crime Operational activity related to the analysis and financial crime monitoring of products and services will be limited around transaction monitoring related analysis and support activities.
The role holder will role-model Post Office behaviours, demonstrate a Postmaster-first mindset, and support a culture of inclusion, continuous improvement and high performance.
How our people behave is as important to Post Office, as what is delivered. The Financial Crime Transaction Monitoring Analyst will role model the Post Office behaviours and demonstrate a Postmaster first mindset.
What We Can Do For You
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
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- 25 days annual leave (rising to 30 after 2 years), plus bank holidays
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & saving
Click here for a detailed overview of our benefits
Experience
What you’ll need to succeed
- Experience in a financial crime, fraud, AML or transaction monitoring environment (preferred but not essential).
- Experience reviewing transactional data and identifying unusual or suspicious activity.
- Experience working within defined procedures and regulatory frameworks.
- Experience delivering work to a high standard within agreed service levels.
Skills And Capabilities
- Strong analytical and problem-solving skills
- Excellent attention to detail and accuracy.
- Ability to assess information and apply judgement appropriately.
- Good written and verbal communication skills.
- Ability to manage workload, prioritise tasks and meet deadlines.
- Confidence to escalate concerns where appropriate
- Comfortable working with data, systems and reporting tools
- Strong personal integrity and discretion when handling sensitive information.
Additional Requirements
- This role may require early, late or weekend working in line with business requirements.
- Ability to work with confidential and sensitive information.
- Willingness to undertake relevant training and development.
- Commitment to Post Office values and ways of working.
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About Us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers@postoffice.co.uk
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
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