Post Office Ltd
Financial Crime Transaction Monitoring Officer
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Summary
Salary: Competitive plus comprehensive benefits package
Grade: 2A
Reporting Line: Senior Financial Crime Manager
Contract Type: Fixed Term Contract/Secondment 18 months
Working pattern: Hybrid/shifts
Location: Chesterfield
Closing Date: 30th September 2026
What To Expect
As a Financial Crime Transactional Monitoring Officer you will join us on our journey and undertake a valuable role responsible for providing day-to-day operational management of the Transaction Monitoring function while remaining fully accountable for conducting hands-on transaction monitoring activity.
The role combines deep analytical capability with operational leadership, ensuring that transaction monitoring alerts are reviewed consistently, escalated appropriately, and progressed in line with Financial Crime procedures, regulatory expectations, and Post Office values.
The role holder will act as a subject-matter expert and first-line leader, providing technical guidance, quality oversight, and direction to analysts, while personally handling complex, sensitive, or higher-risk cases.
They will role-model Post Office behaviours, demonstrate a Postmaster-first mindset, and support a culture of inclusion, continuous improvement, and high performance.
How our people behave is as important to Post Office, as what is delivered. The Financial Crime Transactional Monitoring Officer will role model the Post Office behaviours and demonstrate a Postmaster first mindset.
What We Can Do For You
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 25 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 10% on target bonus opportunity
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
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Experience
What you’ll need to succeed
- Experience in a financial crime, fraud, AML or transaction monitoring environment
- Demonstrable experience reviewing transactional data and identifying suspicious activity
- Experience handling complex or higher-risk financial crime cases
- Experience working within defined regulatory, legal, and policy frameworks
- Experience providing technical guidance, quality oversight, or informal leadership within a team
Skills And Capabilities
- Strong analytical and investigative skills with sound professional judgement
- Excellent attention to detail and ability to produce clear, defensible case rationales
- Confidence to challenge, escalate, and make decisions where appropriate
- Ability to balance hands-on delivery with leadership responsibilities
- Strong communication skills, able to explain decisions and risk clearly
- Comfortable working with data, systems, and reporting tools
- High levels of personal integrity and discretion when handling sensitive information
- Commitment to continuous improvement and team development
Additional Requirements
- Flexibility to work shifts or non-standard hours where required by the business
- Willingness to undertake relevant training and professional development
- Ability to work with confidential and sensitive information
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About Us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers@postoffice.co.uk
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
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