Macmillan Cancer Support
Financial Operations Officer (Accounts Payable)
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Financial Operations Officer (Accounts Payable)
Contract type: Permanent, 34.5 hours (9am-5pm Monday-Thursday and 9am-4:30pm Friday)
Location: Hybrid between home and our London office, with the requirement to come into the office 1 day per week
Salary Range: £30,000 - £33,000
About us
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. Our organisational strategy sets out how we'll fight even harder to make every pound raised count for even more. With your help, we'll transform cancer care for good.
About the role
We're looking for a detail-focused Financial Operations Officer to join our Finance Operations team. You'll help make sure Macmillan's income and expenditure are processed accurately and on time, carrying out reconciliations, processing payments and journals, resolving queries, and maintaining strong financial controls. Working with colleagues across the organisation, you'll play an important role in ensuring our financial information is accurate while helping us continuously improve the service we provide.
Key responsibilities
- Perform reconciliations between third-party data, bank accounts and the financial ledger to maintain accurate financial records.
- Process journals and accounting adjustments to ensure income and costs are recorded correctly.
- Complete balance sheet reconciliations and support month-end activities.
- Process income received through bank accounts, payment gateways and other third-party sources.
- Process payments to colleagues and third parties while ensuring appropriate controls are followed.
- Investigate and resolve processing issues, discrepancies and anomalies.
- Manage finance system data and complete tasks received through team workflows.
- Respond to queries through shared mailboxes, telephone and other communication channels.
- Build effective relationships with internal teams and external partners to support finance processes.
- Support continuous improvement initiatives and maintain process documentation.
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About you
The skills and experience we are looking for in the role are:
- Experience in a Finance Assistant, Finance Operations, Accounts Payable or similar role.
- Experience managing high volumes of emails and queries.
- Good knowledge of Accounts Payable processes.
- Strong reconciliation skills and experience working with financial data.
- Good working knowledge of Microsoft Excel and other Microsoft Office applications.
- Strong communication skills with the ability to build effective working relationships.
- Excellent attention to detail and commitment to accuracy.
- Ability to prioritise work effectively and meet deadlines in a busy environment.
- A proactive approach to resolving problems and improving processes.
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days.
- Pension matched up to 7.5%.
- 120+ learning and development offers, with access to external professional qualifications.
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm.
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more.
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Recruitment Process
Application deadline: 2nd August 2026
Interview dates: Week commencing the 10th August 2026
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We are an organisation that is committed to setting candidates up for success, so we can support you to be at your best during the application or selection process, please contact Macmillan TA Team at TATeam@macmillan.org.uk for advice, or a conversation on reasonable adjustments.
If you would like to discuss your application or anything further in regard to a career at Macmillan Cancer Support please email us at TATeam@macmillan.org.uk. We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy here along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
If you would like to discuss your application or anything further in regards to a career at Macmillan Cancer Support please email us at TATeam@macmillan.org.uk.
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