Rathbones
Financial Planning Director
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Role Title: Financial Planning Director
Division: Financial Planning
Location: Glasgow
Contract: Permanent
Working pattern: Hybrid
About the Role
To provide high-level financial advice to individuals and act as a senior adviser within the team, setting the benchmark for advice quality, client experience, and professional judgement. Requires both technical expertise and strong relationship-building skills. Continue to build and maintain existing client relationships, while growing client book to provide more internal/external clients with advice. Support Investment Managers with their growth strategy (where appropriate), ensuring that the quality of advice and service is of the highest standard. To ensure that Investment Managers and others are pro-actively informed of activities in relation to their client’s affairs, where appropriate. To act as a role model for more junior colleagues.
What you’ll be responsible for
Client Service
- Excellent client management skills, delivering consistently high-quality advice while acting as a point of reference for complex client cases and judgement-based decisions within the team.
- Ensure that clients’ annual review services are delivered consistently and reliably and that the records adequately attest to this.
- Manage a client portfolio with Group revenue contribution of over £500k per annum with AUM of over £60million.
- Ability to review client circumstance and identify areas of important/potential future opportunities.
- Proactively engages with clients and intermediaries, resolving issues and enhancing client experience, consistently achieves high levels of client satisfaction and retention.
- Collaborates with IM’s/ PM’s and other Rathbones services to deliver holistic outcomes (where appropriate).
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Financial Planning and technical development
- Manage risk by: maintaining good working knowledge and provide advice in line with legislative and other requirements; completing CPD in line with regulatory requirements to maintain SPS; ensuring complete and timely records are made of all interactions with clients and technical documentation is in place to satisfy any requirements of any pension, investment, legislative or compliance changes; regular reviews of client’s personal arrangements in line with the Ongoing Advice/ one off advice service.
- Takes responsibility for personal development
Business Development and Growth
- Builds & maintains network within Financial Planning and Investment Management and has a network with external stakeholders to support with client introductions.
- Contribute to the growth of the business (and own client book) through provision of high-quality compliant advice and the participation in marketing initiatives.
- To follow up on all opportunities to win new clients.
- Participates in Business Development Training.
- Continue to identify and pursue new business opportunities aligned with Rathbones strategic goals.
Team Contribution and Learning
- Active role in projects and commitment to continuous improvement of the business.
- Actively contributes to training and development of team members.
- Consistently shares best practices with team and supports a ‘right 1st time’ attitude.
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About you
If you meet some of these criteria and are excited about the role, we encourage you to apply
- CII Level 6, Chartered Financial Planner or equivalent (CISI).
- Complete any further qualifications as required by the business.
- Strong technical capability and competence.
- Knowledge updated regularly through reading updates, attending industry events or company briefs.
- Commercial awareness whilst ensuring that regulatory and Training & Competence requirements are observed.
- Continues to seek new business, AUM and revenue.
- Influencing and organisational skills.
- Teamworking skills and focus on collaboration.
- Excellent communication skills with active listening skills.
- Attention to detail.
- Builds and maintains a network internally and externally.
- Pro-active, collaborative and accountable.
- Provides regular coaching and mentoring to more junior members of the team, actively supporting their development and reinforcing advice standards and best practice.
- Ability to take personal responsibility, exhibit good judgement and to consult with others on more complex portfolio situations.
- Actively seeks feedback to improve own performance.
- Inspires confidence and trust when dealing with colleagues and clients.
- Experience of successfully delivering a Financial Planning service and building relationships.
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