Find an apprenticeship
Financial Services Administration Apprentice
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Financial Services Administrator Apprenticeship
An exciting opportunity to join a dedicated team of experienced Financial Services Administrators, delivering exceptional client service to a portfolio of high-net-worth clients. This role offers the chance to work in a professional, collaborative, and client-focused environment, with excellent opportunities for personal and career growth.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
You will learn the skills required to support the administration of regulated financial advice.
Key Duties and Responsibilities
- Assisting with the preparation of client meeting packs
- Maintaining and updating client records
- Downloading and printing applications, factsheets, and supporting materials
- Liaising with insurers, fund managers, and other professionals as required
- Preparing and printing mail merges
- E-filing and saving documents to the cloud
- Scanning, printing, and filing documents as required
- Preparing basic letters and correspondence
- Scheduling client meetings
- Data entry using internal IT systems
- Preparing report packs
- Handling general enquiry calls
- Monitoring and ordering stationery
- Assisting Advisers and Administrators with day-to-day tasks
General Responsibilities
- Answering incoming telephone calls in a professional and courteous manner
- Supporting the business's ongoing growth and administrative requirements
- Logging all calls and emails in the CRM system in line with compliance requirements
- Securely shredding confidential information
- Keeping the office environment tidy and presentable at all times
Where you'll work
56 NEW WRITTLE STREET
CHELMSFORD
CM2 0SE
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SIMPLY ACADEMY LTD
Training course
Financial services administrator (level 3)
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll learn
Course contents
Apply professional standards and best practice to support positive outcomes for stakeholders, in accordance with legal, regulatory, and ethical rules and principles.
Deliver customer service to internal and or external stakeholders that meets their requirements, considering service level agreements, and ethical and financial regulations, such as Treating Customers Fairly (TCF) principles, Know Your Customer (KYC), and identifying and supporting vulnerable customers.
Collaborate with and support financial services teams with planned and ad-hoc tasks or projects.
Identify potential risks and align tasks with company guidelines to effectively mitigate risks, escalating where appropriate.
Escalate issues where appropriate in line with organisational policies, procedures, and legal and regulatory requirements.
Use digital systems and processes to meet business and customer needs, considering financial services regulatory and governance requirements.
Handle data safely and securely and share information in compliance with data protection legislation and organisational policy.
Develop and maintain collaborative and positive relationships with key stakeholders, ensuring a clear understanding of their individual expectations and needs.
Select and use appropriate communication methods for the audience and circumstances, and convey technical and non-technical information to stakeholders, adapting as needed and in compliance with relevant policies, guidelines, and legislation.
Use available tools and technique to research, collate, analyse, and present data relevant to their role and audience.
Plan, organise and prioritise own tasks, managing time and resources effectively.
Identify opportunities for continuous improvement and recommend solutions to improve processes.
Apply current and developing sustainable principles and techniques relative to role.
Participate in training and development activities related to their role, and stay up to date with relevant legal, regulatory, and other changes affecting the industry.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Work in line with organisational equity, diversity, and inclusion policies.
Training schedule
Professional qualification:
R01 - Financial Services Regulation and Ethics
This course provides a straightforward introduction to the key principles of investment and financial services regulation. Taught by an experienced industry professional, it covers how financial markets operate, the different types of investment products, and the regulatory framework that supports them. The course is designed to help you apply these concepts effectively.
Essential qualifications
GCSE in:
5 subjects including maths and english (grade D/above)
A Level in:
minimum 2 subjects (grade A-C)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Callaway Sykes Associates Limited are financial advisers who provide discreet, impartial and professional advice, utilising a range of investment, savings, protection, pension, income and retirement solutions for for individual and corporate clients.
http://www.csba.co.uk/ (opens in new tab)
Other benefits will be included such as life cover, pension, paid holiday etc.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
For the right candidate, there is excellent potential for career progression and the opportunity to secure a permanent position. We offer additional training and actively encourage and support self-directed learning. As your career develops, there may be opportunities to progress into roles such as Adviser Support, Senior Adviser Support, Paraplanner, or Financial Adviser.
The contact for this apprenticeship is:
SIMPLY ACADEMY LTD
Monica Peacock
monica@simplyacademy.com
The reference code for this apprenticeship is VAC2000051474.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills