Harrods
Fine Watches Brand Manager
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Brand Manager – Fine Watches at Harrods
We are seeking a dynamic, creative, and passionate professional to join our team in Fine Watches. If you have a passion for Fine Watches, a keen eye for trends, and a talent for crafting compelling narratives, this could be the perfect opportunity for you.
About the Role
As a Brand Manager, you will be the face of one of our Fine Watches brands, providing a holistic shopping experience that is as unique as it is memorable.
Key Responsibilities
- Drive trade through building a loyal client base and delivering exceptional service standards.
- Raise the profile of your brand and expand networks across the store to maximise sales and eventing opportunities.
- Act as the key point of contact with external brand representatives, compiling detailed weekly reports and nurturing trusted relationships.
- Ensure a fully on-site presence, working 5 out of 7 days per week (please refer to our Hybrid@Harrods policy for further details).
Questions regarding the requirements? Speak to a member of our Talent Acquisition team.
About You
We are looking for an exceptional retail professional who:
- Specialises in Fine Watches but also has in-depth industry-wide knowledge of Harrods’ broader luxury offerings.
- Delivers best-in-class service by putting customers at the heart of everything they do.
- Builds long-lasting client relationships with proven product and Harrods knowledge.
- Demonstrates impeccable Visual Merchandising standards and diligent stock management.
- Has a genuine interest and knowledge of the Fine Watches industry.
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Key Skills & Qualities
✔ Passion-driven and naturally curious, with a willingness to develop expertise in the luxury watch sector. ✔ Out-of-the-box mentality to surprise and delight customers through exceptional service and interpersonal skills. ✔ Exceptional organisational skills to maintain a smooth-running shop floor. ✔ Outstanding written and verbal communication to engage analytically with the business. ✔ Analytical mindset to drive brand growth and showcase a genuine passion for the role.
About Us
Harrods is one of the world’s leading luxury department stores, and we’re evolving into a must-visit destination for top designers and the finest brands globally. Our mission is to make visiting our iconic Knightsbridge store an unforgettable, inspiring experience.
We believe in "Doing Something Remarkable for Our Customers", and in return, offer extraordinary opportunities to grow alongside us.
Uniquely You
While we outline the ideal qualities and experience, we value potential and individual strengths. If you can demonstrate most skills and strong experience for the role, we encourage you to apply.
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At Harrods, we thrive on authenticity and diversity, celebrating unique cultures, backgrounds, and life experiences. We believe that what makes you exceptional makes our team exceptional too.
Explore Life at Harrods
- Find us on LinkedIn: #TogetherHarrods
- Follow us on **Instagram @**togetherharrods
Additional Information
- Time Type: Permanent
- Department: Fine Watches, Fine Jewellery & Luxury Jewellery (Nick Sanchez)
As one of the world’s most prestigious employers in luxury retail, we invest heavily in both our products and people to create an environment where customers, employees, and industry standards are continuously exceeded.
Our Commitment to You
- Motivating, challenging, and exciting workplace.
- Comprehensive career growth opportunities, including development programs, mentorship, and networking in luxury retail.
- Attractive benefits and pay that reflects the role’s prestige.
- Performance recognition and rewards for exceptional contributions.
Apply now and join a legendary brand where your passion meets exceptional potential.
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