Taylor Wimpey
Finisher
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Make a Home at Taylor Wimpey
At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all.
With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.
Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people.
Home to work that matters, and you can be a part of it.
Job Summary
The Home Finisher (HF) is a qualified multi-skilled tradesperson with an eye for detail. The HF is part of the site team whose responsible for ensuring that the overall finish throughout the home is of a high standard and in-line with our Consistent Quality Approach (CQA), prior to and after, the Home Quality Inspection (HQI) has taken place. The remit of the role will be to work on a home from the stage prior to CML to the first customer visit.
It is the responsibility of the HF to ensure that the homes in which we handover to our customers are of the highest quality and which we can be proud of. The HF will do this by supporting both the Site Manager (SiteM) and Customer Relations Manager (CRM). They will use their multi-trade skills to work on the home and remediate certain items which fall below our standards as directed by the SiteM or CRM, in a timely, safe and efficient manner. The HF will assist in programming trades in for items that that either fall outside of their ability, and/or is covered in the trades scope of works. The HF will also inform the SiteM of any materials required. The HF will also contribute to the continuous improvement of the site, by reporting back reoccurring defects to the SiteM and the responsible person(s), including advising of contractor performance where necessary. By working closely with the CRM, the HF will build their knowledge of commonly identified defects (via the HQI) and work to avoid these on future homes.
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The HF will also be required to complete certain items from the first customer visit and provide, where possible, on the spot defect remediation whilst delivering great service to our customers. HF’s maybe required to provide emergency assistance later in the Customer Journey.
Primary Responsibilities
- Multi-trade experience to ensure homes are complete to Taylor Wimpey CQA standard including:
- Interior decoration and touch ups are completed
- Doors and internal joinery is functioning as expected
- Plastic surgeon work
- Final fix plumbing, electrics are complete to a high standard by the relevant trade
- Homes are presented to the highest quality standard throughout
- Assisting the Site Manager with all aspects of home finishing from prior to CML until Customer Completion (Home Move In)
- Assisting the CRM with items from the HQI until the first customer visit
- Ensuring any materials requiring to be ordered are in place
- Communicating and liaising with other departments as required
- Adherence to Health and Safety requirements always
- May be asked to demonstrate skills to other HF’s, Apprentices and trainee site staff.
Experience, Qualifications, Technical Requirements
- Excellent Communication Skills, written and verbal
- Carpentry Joinery experience
- Sustained attention to detail in every home
- Using initiative to solve problems ensuring our customers are put first
- Time Management
- Patience whilst working in a busy and demanding environment
What we offer at Taylor Wimpey
At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.
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We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions. We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover. Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.
We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.
If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey.
Inclusivity Statement
As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.
Internal Applicants:
Please inform your line manager if you wish to apply for this role.
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