Technical Standards and Quality

• Ensure recommendations and scopes reflect the standards, rules and guidance applicable to each system, including BS EN 12845, LPC Rules and relevant manufacturer requirements.
• Support accurate service records, certification, asset information and close-out documentation, and never compromise system integrity, compliance or customer protection for speed or cost.

What We Are Looking For

Essential

• Substantial hands-on experience in the fire sprinkler industry, ideally as a sprinkler service, maintenance or commissioning engineer.
• Strong practical knowledge of servicing, testing, fault-finding and remedial work on fire sprinkler systems.
• Working knowledge of BS EN 12845, LPC Rules and other standards relevant to Armstrong Priestley's service portfolio.
• Sound understanding of sprinkler-system configurations and equipment, including pumps, tanks, valves, controls, alarm interfaces, pipework and sprinkler heads.
• Ability to interpret engineer reports, drawings, schematics, specifications and technical product information.
• Experience converting technical findings into clear scopes of work, labour allowances and material requirements.
• Strong written and verbal communication, with the confidence to advise engineers and explain technical matters to customers.
• Good commercial judgement, attention to detail and the ability to manage several priorities without losing ownership.
• Competence with Microsoft Office and confidence using service-management, quotation and purchasing systems.
• A full UK driving licence and willingness to attend occasional site visits.

Desirable—not essential

• Experience preparing remedial quotations, estimates or small-works proposals.
• Knowledge of BS 9251, watermist, dry/wet risers, hydrants or related fixed fire-protection systems.
• Recognised sprinkler, LPCB/BASFA, mechanical engineering or building-services training or qualification.
• Experience coordinating suppliers, purchasing materials or planning small remedial works.
• A valid CSCS card and/or relevant health and safety qualification.

The Behaviours That Matter

• Technical credibility — your judgement is grounded in practical site experience and a commitment to doing the right thing.
• Thoroughness — you notice missing details, test assumptions and care about specifying the right solution.
• Commercial awareness — you understand labour, materials, access and risk, not only the technical fix.
• Calm support — you can help an engineer under pressure and give customers confidence without over-promising.
• Ownership — you follow actions through, communicate early and close the loop.
• Continuous improvement — you look for practical ways to improve reports, processes and service delivery.

What Success Looks Like

The role will be successful when technical knowledge translates into reliable service outcomes:

First 3 months

• Build trusted relationships, understand customers and workflows, and apply a consistent standard to report review.

By 6 months

• Own the report-to-quotation process and produce dependable scopes, costings and material requirements with minimal rework.

Ongoing

• Improve quotation speed, material accuracy, engineer support and customer confidence while protecting compliance and margin.

What You Can Expect from Armstrong Priestley

• A respected technical position with real influence over service delivery.
• A varied workload combining engineering, commercial and customer-facing responsibilities.
• The opportunity to move away from full-time field work while remaining close to the engineering.
• Support to maintain and deepen your technical and professional knowledge.
• A collaborative team where practical experience and sound judgement are valued.
• 25 days' annual leave plus bank holidays and a birthday day, with additional service-related leave in line with company policy.
• Workplace pension and access to the wider benefits and wellbeing initiatives available to Armstrong Priestley employees.

Safety, Competence and Role Flexibility

• Technical advice must remain within your competence and authorisation. Any critical safety, quality or system-integrity concern must be escalated immediately, with decisions and supporting information recorded clearly.
• This description outlines the role's main responsibilities. Duties may reasonably change as customers, systems and business needs develop. Any increased responsibility will be supported by appropriate training and competence assessment.

Our Commitment

Armstrong Priestley is committed to providing an inclusive workplace and considering reasonable adjustments throughout recruitment and employment. We welcome applications from suitably qualified people with different backgrounds who can demonstrate the experience, values and judgement to succeed in the role.