Mitie Cleaning & Hygiene Services
Fixed Wire Testing Team Leader
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Better Places, Thriving Communities.
Salary + bonus + travel allowance (in line with the NAECI Agreement)
Delivering the Exceptional, Every Day
Our Purpose
Our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our Promise to Our People
A place to work where you can thrive and be your best every day.
Our Promise to Our Customers
A trusted partner creating exceptional environments for your customers and people, adding value every day.
Our Culture – Our Core Values and How We Behave
- We Are One Mitie: We work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
- We Are Built on Integrity and Trust: Integrity and trust are at the heart of all we do. We are the face of the company. We treat others as we would like to be treated. We are proud to work for Mitie.
- We Go the Extra Mile: Whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better, or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
- Our Diversity Makes Us Stronger: We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
- Our Customers' Business, Is Our Business: We are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job Objectives And Responsibilities
Electrical Testing Team Leader within a Fixed Wire Testing team as a first point of contact for Fixed Wire Testing Manager and team employees, taking a proactive approach to customer care and dealing with any issues including delivery coinciding with BS7671 wiring regulations.
Main Duties
- Proactively deal with all client queries providing feedback and escalation where appropriate.
- Ensure adequate pre-job briefs, supervision arrangements, workface inspections, quality assurance, and LFE is completed through team operations.
- Take a proactive approach to progress updates, issue resolution, forecasting, escalation, and completion.
- Work with the Fixed Wire Testing Manager to schedule all planned works, ensuring efficient utilization of resources to deliver optimum performance.
- Report all incidents, accidents, and near misses including non-compliant or unsafe conditions at the earliest opportunity.
- Deliver regular team briefs and consult with the workforce to proactively engage, address, and escalate issues.
- Attend and fully participate in training and appraisal activities as required by the business.
- Coach, mentor, and develop team members to reach their full potential including support in achieving Sellafield nominations.
- Assist management and supervisor with all reasonable requests and undertake additional duties in line with their capabilities.
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Person Specification
Experience
- Must have NVQ Level 3 in Electrical maintenance and install or equivalent.
- Must have inspecting and testing 2391 or equivalent.
- Must have the ability to liaise with Fixed Wire Testing Manager.
- Be able to organise work and liaise with operational teams.
- Good general knowledge of facilities services, operational practices.
- Sound understanding of nuclear site procedures and practices.
- Previous experience of team leader or supervision roles would be advantageous.
- 3 years experience within the Fixed Wire Testing Environment.
Additional Skills
- IOSH Managing Safely certificate.
- Full clean driving license.
- Coordination and facilitation skills are essential.
- Good time management skills.
- Computer literacy is desirable.
Personal Attributes
- Must be a dynamic individual with excellent communication skills, focused on service delivery, operational support, and customer service.
- Able to develop and nurture long-term lasting relationships with the clients, acting with integrity at all times and with a diligent approach to organizing work and dealing with our clients.
- Utilizing a positive approach to ensure a good work ethic exists within the team to enable works, whilst striving to meet industry best practice. Will demonstrate a willingness to adapt to new methods and innovation.
Health And Safety Responsibilities
- Follow Group and company policies and procedures at all times.
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
- Use all work equipment and personal PPE properly and in accordance with training received.
- Report any issues or training needs to your Line manager and/or via your divisional incident reporting system.
Information Security
- Ensure compliance with Mitie's information security procedures in all activities.
- Proactively identify and report security risks to your manager.
- Report actual and suspected security incidents.
Note
This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
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Our Market-Leading Offering
We provide benefits that suit your lifestyle.
- Virtual GP: Get expert advice by video or phone without having to leave your home.
- Financial Wellbeing Assistance: Access 50% of your earned pay before payday for a small fee with Salary Finance. Competitive loans are also available.
- Flexible Lifestyle Benefits Platform: Choose to purchase up to five extra days’ holiday each year. Buy critical illness insurance, seek dental treatment, or purchase technology products at an affordable cost. There are many choices!
- High Street Discounts: Access discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform.
- Cycle-to-Work Scheme: Available.
- Life Cover: Up to four times your salary is available.
- Enhanced Pension Contributions: Available, along with a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- Mitie Stars: Recognition for hard work with cash prizes up for grabs each month and a chance to scoop a top prize of £10,000 at the end of the year!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example, dyslexia, anxiety, autism, a mobility condition, or hearing loss) and need us to make any reasonable adjustments, changes, or do anything differently during the recruitment process, please let us know by emailing Divya Madaan at Divya.Madaan@mitie.com.
About Us
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites, as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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