Position Summary

We are seeking a diligent and service-focused administrator with experience in fleet management. As a member of the Colleague Services Fleet Operations Team, the Car Fleet Administrator will be responsible for our leased company vehicles and assist colleagues with company car inquiries via our case management system. Our goal is to ensure a superior Colleague Experience by resolving cases promptly and accurately, thereby maintaining the mobility of our colleagues who use company cars.

This role can be office-based or worked from home, involving the management of company cars, coordination with leasing companies, fulfilling requests for company vehicles for newly hired staff, and verifying relevant documentation.

The Car Fleet Administrator will report directly to the Manager of Colleague Services Fleet Operations EMEA and will typically support colleagues in 2-4 countries across the EMEA region.

Key Responsibilities

• Provide excellent support for company car eligible colleagues, by answering inquiries via our case management system, ensuring accurate and timely responses, in adhering to Service Level Agreements
• Manage company car contracts with external suppliers (leasing, long term rentals)
• Coordinate with leasing companies to process car orders in line with company policy
• Coordinate the provision of company cars to new hires, including arranging delivery in time for job start
• Maintain accurate reporting, records, and files
• Provide data reports, audit the quality of the data and drive data clean-up where data is not in compliance with our standards
• Ensure correct taxation of company cars, by providing accurate data to the Payroll team
• Educate and advise colleagues with company cars, to ensure compliance with established policies and procedures
• Supporting the full lifecycle of each company car allocation, including: obtaining drivers license, sourcing the vehicle, arranging delivery, arranging insurance, and responding to maintenance and repair needs
• Review, check and approve company car related invoices
• Ensure compliance with company guidelines and local legislation.