Acorn Motor Group
Fleet sales Support
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Company Description
Acorn Motor Group is an award-winning automotive group established in 2019, with a growing footprint across Staffordshire, Cheshire and Merseyside. The group represents leading brands including Kia and MG, as well as its specialist division, Acorn Specialist Cars. Teams deliver high-quality customer experiences across vehicle sales, servicing, rental and business solutions.
Acorn Motor Group promotes a culture of development, collaboration and professionalism, encouraging individuals with a positive attitude and pride in their work. The group continues to expand and offers a range of career opportunities across its locations.
Role Description
The Fleet Sales Support role is a full-time, on-site position based in Stafford. This role supports the Fleet Sales team with day-to-day administration, including preparing quotes, processing orders, and maintaining accurate customer and vehicle records.
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Responsibilities include:
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- Coordinating with internal departments and external partners
- Following up on enquiries
- Helping ensure timely delivery and handover of fleet vehicles
- Responding to business customer queries
- Supporting the achievement of sales targets
- Helping maintain a high standard of customer satisfaction
The successful candidate will contribute to smooth sales operations and provide reliable support to the wider fleet team.
Qualifications
- Candidates should possess strong Customer Service and Customer Satisfaction skills to support business clients and maintain long-term relationships.
- Candidates should possess effective Communication skills to liaise clearly with customers, colleagues, and external partners.
- Candidates should possess solid Sales Operations experience to assist with quotes, orders, documentation, and delivery scheduling.
- Candidates should possess good Analytical Skills to interpret data, track performance, and ensure accuracy in records and reporting.
- Proficiency with office software (e.g., spreadsheets, CRM systems), strong attention to detail, and good organizational skills.
- Ability to work collaboratively in a dealership environment, manage multiple tasks, and meet deadlines.
- Previous experience in automotive, fleet, or business-to-business sales support is advantageous but not essential.
- A valid driving licence and the ability to travel between sites if required may be beneficial.
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