Honeycomb Group
Floating Support Officer
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£27,356 a year
Stoke-On-Trent
Full-Time
Permanent
About the Role
As a Floating Support Officer, you will work with the Floating Support Team to deliver high quality support to our clients/customers who are vulnerable and/or have complex needs, living in all tenures within Stoke on Trent. The role will provide support in offering resettlement and sustainment support throughout the city.
What You’ll Do
- Complete inductions, risk assessments, and co-produce personalised, person-centred support plans.
- Deliver ongoing support across tenancy sustainment, resettlement, finances, health, and move-on goals.
- Signpost and advocate for access to services, addressing barriers related to mental health, substance use, and offending.
- Work collaboratively with multi-agency partners and support networks to achieve positive outcomes.
- Empower customers to manage tenancies, maximise income, address debts, and successfully move into independent housing.
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Who You Are
- A good level of education including GCSE English and maths, or equivalent.
- Demonstrable experience of working in a similar sector or transferable skills.
- Experience of working with customers with complex needs.
- Excellent communication skills.
- Experience in completing forms and applications for benefits and grants.
- Ability to work under pressure and manage multiple tasks and demands.
- Full UK Driving License with own vehicle for work purposes.
- DBS check.
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