West Northamptonshire Council
Flood & Water Support Officer
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We are seeking a Flood and Water Support Officer to join the Flood and Water team at West Northamptonshire Council. The team acts as the Council’s Lead Local Flood Authority (LLFA) providing professional support and advice on flood and water management, including various statutory responsibilities relating to flood risk.
This is an excellent opportunity for a graduate or early-career professional seeking to develop a career in flood risk management.
We are looking for a Flood and Water Support Officer to join our Flood & Water team and play a key role in helping the Council fulfil its responsibilities as the Lead Local Flood Authority (LLFA) under the Flood and Water Management Act 2010.
This is an exciting opportunity to develop your technical knowledge and make a tangible difference to communities at risk of flooding. The role will be supporting all areas of the team, covering a wide range of flood risk management activities.
Key Responsibilities Will Include
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- Responding to enquiries and data requests from residents, businesses, landowners, developers, and partner organisations. This will include providing bespoke advice to residents and businesses affected by flooding, helping our communities become more resilient to flooding. You will also be supporting with site visits and in-person engagement with communities.
- Manage our flood risk datasets, including the Flood Risk Asset Register and our GIS records, ensuring data is up to date, accurate, and accessible.
- Supporting flood investigations by gathering and analysing data and information, liaising with communities and Risk Management Authority partners, and working with them to reduce flood risk.
- Supporting the teams’ statutory consultee role in reviewing surface water drainage for new developments and assist in the regulation of activities on ordinary watercourses.
We are looking for a self-motivated and proactive individual who wants to develop and deliver innovative approaches to reducing flood risk to our communities. You will be an excellent communicator, able to engage confidently and sensitively with a wide range of people, including residents, professional partners, and elected members. You will often be speaking to people who have recently flooded, and therefore being able to show empathy, professionalism, and strong customer service skills are essential.
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This role is suitable for a graduate in a relevant degree such as Geography, Environmental Science, Civil Engineering, or Planning. Or someone who has equivalent professional experience relating to the attached job profile.
In Addition, You Will Have
- Strong organisational skills and the ability to manage large and complex datasets. Data protection principles are vital.
- Knowledge and experience in using Geographic Information Systems (GIS) to manage, analyse, interrogate, and present data and information.
- Excellent written and verbal communication skills, with the ability to explain technical information in a clear and accessible way.
- Knowledge and interest in flood resilience, flood risk management, drainage, and nature-based solutions.
- Good customer service experience.
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