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Neon Search is partnering with an established international premium fashion brand to appoint a Floor Manager for its Regent Street store.
This is a brilliant opportunity for an experienced retail leader who loves being on the shop floor, developing teams and delivering a genuinely elevated customer experience.
Working closely with the Store Manager and wider leadership team, you’ll take ownership of the day-to-day performance of the floor — leading from the front, driving commercial results and ensuring the team delivers consistently high standards across service, product and presentation.
The role
You’ll be responsible for:
- Leading, motivating and coaching the team throughout the trading day
- Driving sales, conversion, ATV and other key store KPIs
- Creating a strong, service-led culture on the shop floor
- Supporting the development and performance of individual team members
- Building strong relationships with both new and returning customers
- Ensuring exceptional visual, operational and brand standards
- Using commercial insight to identify opportunities and react to trade
- Supporting the Store Manager with people management, rotas and day-to-day store operations
- Acting as a senior presence within the store and stepping up when required
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We’re looking for someone who
Has previous management experience within premium or luxury fashion retail, ideally within a high-volume or high-profile London location.
You’ll be confident leading a team, comfortable working with KPIs and commercially minded, but equally passionate about people and customer experience.
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This role would suit someone who is visible, energetic and hands-on — a manager who enjoys coaching on the floor rather than leading from the back office.
You’ll need to be comfortable working in a fast-moving environment and have the confidence to make decisions, set expectations and create momentum within the team.
The opportunity
You’ll be joining a recognised international fashion business at an exciting point in its UK journey, with the opportunity to make a real impact within one of its key London stores.
To find out more, apply directly or contact Kimberley at Neon Search for a confidential discussion.
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